Merger Kit_Final

Q & A

What happens to my FDIC insurance coverage if I have deposits at both banks that merge? Your deposit accounts at both institutions are insured to the maximum permitted by law. According to the FDIC, when two or more insured banks merge, deposits from the assumed bank are separately insured from deposits at the assuming Bank for at least six months after the merger. This grace period gives a depositor the opportunity to restructure his or her accounts, if necessary. Certificate of Deposits from the assumed Bank are separately insured until the earliest maturity date after the end of the six-month grace period. Certificate of Deposits that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period. If a Certificate of Deposit matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period. If you have any questions, please contact us. I have automatic deposits and withdrawals to my account. Do I need to notify anyone? There is no reason to notify anyone at this time. Your deposits and withdrawals will continue to post to your accounts when they are converted to Bridgewater Bank accounts. If there is any action required on your behalf, an Account Executive will reach out to you. How will I log into Online Banking? Can I use Bill Pay? After the merger is finalized on May 23, you can access your account(s) at Bridgewater Bank’s website, www.bridgewaterbankmn.com, using your current login credentials. Upon logging in, you will be prompted to accept the terms and conditions in order to use features such as Bill Pay (e-Pay). If you are a current Bill Pay user at First National Bank of the Lakes, your payee information will be imported to Bridgewater’s Bill Payment system, CheckFree. Can I sign up for electronic statements? Yes. Bridgewater is proud to offer complimentary e-Statements to all clients. Upon logging in to Online Banking on or after May 23, you will be prompted to sign up for e-Statements. Otherwise, you will continue to receive mailed statements. Can I use any branch (former First National Bank of the Lakes or Bridgewater Bank) for transactions after May 23? Yes. Starting May 23, all former First National Bank of the Lakes locations will open as Bridgewater Bank. Bridgewater Bank encourages you to visit any of the locations that best suit your banking needs. You will be able to do the following inside any branch office beginning Monday, May 23, 2016: • Deposits • Withdrawals • Open Accounts • Account Inquiries • Update Account Records What is my new bank routing number? Bridgewater Bank’s routing number is 091017523.

Can I use my same checks? Yes. You can continue using your checks. If you need to reorder checks prior to May 23, 2016, please contact a First National Bank of the Lakes representative to reorder. After the conversion, a Bridgewater Bank Account Executive will be available to assist you with ordering checks. Will I be able to claim the contents of my safe deposit box at the Orono branch? Yes. It is business as usual. You can go to the Orono branch and access your safe deposit box. No action on your part is required because of the merger. What about my loan or mortgage with First National Bank of the Lakes? All mortgages and loans have been assumed by Bridgewater Bank. Your payment amount and due date will remain the same. If your payment is taken out of your account, it will continue as it has in the past. Payments can also be mailed or made in person at any Bridgewater Branch starting May 23. Should you have any questions about your loan during this transition, feel free to contact Bridgewater Bank’s Loan Administration Team at loanadmin@bwbmn.com or 952.283.3762. Will I receive a new ATM or Debit Card? If you currently use an ATM or a Debit Card, you can expect to receive a Mastercard ATM/ Debit Card in the mail in early May. This card will remain inactive until the weekend of the systems conversion on May 21 and 22. With the conversion process, there will be a 12-hour window on either May 21 or 22 where your current card and new card will work simultaneously. We encourage you to have both cards on hand during this time for your convenience. Starting Monday, May 23, your Bridgewater ATM or Debit Card will be active and your First National Bank of the Lakes card will no longer be valid. If you have reoccurring debits that are tied to your ATM or Debit Card, you will need up update your card information for these transactions to avoid denied debits effective May 23. Can I use the ATM’s at all the new locations? You can continue to use the ATM’s at First National Bank of the Lakes for all ATM deposits leading up to the conversion on May 20, 2016. Bridgewater Bank is part of an ATM partnership, MoneyPass, which grants you access to thousands of surcharge-free ATM terminals locally and nationally. Can I contact someone with questions? Should you have any questions surrounding this merger, please do not hesitate to contact Adam Benjamin, Vice President of Business Services at Bridgewater Bank. He would be glad to help answer your questions. He can be reached at 952.283.3762 or bankmail@bwbmn.com. How can I learn more about Bridgewater Bank? You are always welcome to visit any Bridgewater Bank branch and meet with one of our Account Executives. You can also visit Bridgewater Bank’s website at www.bridgewaterbankmn.com to learn more about the Bank’s history, vision, values and culture. Will the term on my Certificate of Deposit change? There will be no changes to the term on your Certificate of Deposit.

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