2007 Best Practices Study

Agencies with Revenues Between $1,250,000 and $2,500,000

Executive Perspectives

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Productivity

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

14.5

9.4

15.6

Revenue Per Employee

$144,801 $83,813 $60,989

$177,025 $87,549 $89,475

$130,548 $73,578 $56,969

Compensation Per Employee

Spread Per Employee

$200,000

$150,000

$100,000

$50,000

$0

Compensation per Employee

Spread per Employee

Revenue per Employee

Average +25% Profit Profit

+25% Growth Growth

“Do you remember when a $100,000 revenue-per-employee number seemed like the ultimate? It’s amazing how technology has paid off for us. We’re doing much more today with effectively the same number of people we had five years ago.”

1

2

3

4

Benefits Provided to Employees (% Responding to 1/2/3/4) Accident & Health Insurance (Employee)

46.7% 36.7% 3.3% 13.3%

If answer is 2, $ amount pd/mo. by employee

$175

Accident & Health Insurance (Dependent)

3.3% 10.0% 46.7% 40.0%

If answer is 2, $ amount pd/mo. by employee

$312

Dental Coverage

23.3% 6.7% 20.0% 50.0% 76.7% 0.0% 6.7% 16.7% 53.3% 3.3% 16.7% 26.7% 30.0% 3.3% 23.3% 43.3% 30.0% 3.3% 0.0% 66.7% 46.7% 0.0% 0.0% 53.3% 0.0% 0.0% 0.0% 100.0% 13.3% 33.3% 6.7% 46.7% 23.3% 3.3% 23.3% 50.0% 0.0% 0.0% 0.0% 0.0%

Group Life Insurance Long Term Disability Short Term Disability

Pension Plan Profit Sharing

ESOP

1 —Fully paid by agency 2 —Partially paid by agency 3 —Fully paid by employee 4 —Benefit not provided

401 (k)

125/Cafeteria Plan

Health Savings Accounts (HSA)

46 2007 Best Practices Study | Agencies with Revenues Between $1,250,000 and $2,500,000 | Employee Overview