2007 Best Practices Study

Agencies with Revenues Under $1,250,000

Executive Perspectives

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenues

(% by Source)

Average

+25% Profit

+25% Growth

Property & Casualty Commercial Commissions & Fees

48.5%

48.1%

54.9%

Bonds

0.6%

0.3%

0.2%

Personal P&C

35.9%

40.0%

30.7%

Value Added Services

0.1%

0.0%

0.0%

Contingent/Bonus

7.2%

3.7%

7.3%

92.3%

92.1%

93.1%

Total P&C

Life & Health/Financial Group Commissions & Fees

4.2%

3.8%

3.0%

Individual Commissions & Fees

1.7%

2.4%

2.9%

Value Added Services

0.6%

0.0%

0.0%

Bonus/Overrides

0.0%

0.0%

0.0%

6.5%

6.2%

5.9%

Total L&H/Financial

Investments

0.6%

0.3%

0.4%

Miscellaneous

0.6%

1.4%

0.6%

100.0%

100.0%

100.0%

Gross Revenues

Brokerage Commission Expense

0.5%

0.0%

0.1%

99.5%

100.0%

99.9%

Net Revenues

Future Revenue Sources % of Agencies Considering Line of Business as Very Important:

Personal Lines

86.1% 91.7% 19.4% 27.8% 16.7%

Small Commercial Lines Individual Life & Health Group Life & Health

Surety/Bonding

7 2007 Best Practices Study | Agencies with Revenues Under $1,250,000 | Revenues/Expenses