1st Capital Bank Consumer Mobile Banking User Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................6 New User................................................................................................................................. 6 Logging Off.............................................................................................................................. 7 Resetting a Forgotten Username................................................................................8 Resetting a Forgotten Password..................................................................................9 Transactions Page Transactions Page Overview......................................................................................10 Account Settings................................................................................................................... 12 Edit Nickname....................................................................................................................... 12 Viewing a Transaction Image.....................................................................................13 Attaching an Image to a Transaction........................................................................14 Hide Account......................................................................................................................... 15 Unhide Account.................................................................................................................... 15 Security Protecting Your Information......................................................................................16 General Guidelines............................................................................................................... 16 Login ID and Password........................................................................................................ 16 Fraud Prevention.................................................................................................................. 16 Alerts Delivery Options...............................................................................................17 Security Alerts....................................................................................................................... 18 Account Alerts....................................................................................................................... 19 Secure Message Overview. ........................................................................................20 Sending a Secure Message.........................................................................................21 Transaction Types Moving Money Overview............................................................................................22 Transactions Transfers.......................................................................................................................23 Canceling a Transfers........................................................................................................... 25 Mobile Deposit.............................................................................................................26 Viewing Mobile Deposit Details.......................................................................................... 27