Worldline - Registration Document 2016
Corporate and social responsibility report Annex III - Integrating sustainability inWorldline’s business
[GRI 103-1 sector specific disclosures] Mapping ofWorldline stakeholders’ expectations [GRI 102-40] [GRI 102-42] [GRI 102-43] [GRI 102-44] and and Worldline. The image below depicts the main stakeholders, the key challenges and the channels of communication used between these actors A.1.1.3.2
Customers
Suppliers and partners IT hardware and software suppliers, payment terminal suppliers, services suppliers, business partners Sustainable relationships, costs, responsible procurement Suppliers partnership days, EcoVadis rating, workshop
Merchants, banks and other financial institutions, companies
Satisfation, innovation, data privacy
Satisfaction surveys, innovation workshops
Employees
Public bodies
Policies maker (PCI-DSS), professional organizations, international institutions, media
Employees, Trainees, Social partners Compensation, working time organisation, social dialogue, talent management, diversity Great Place To Work surveys, Well Being @ work program, Performance review interviews
Regulation, Reputation, data privacy, promotion of the e-payment sector
Meetings, conferences
Communities
Investors and analysts
Shareholders, investors, banks, analysts, rating agencies Profitability, transparency, risk management, governance
Local/national authorities, communities, associations, NGOs
Economic ans social impacts, compliance, environment protection, human rights, anti-corruption
Roadshows conferences, investors meeting, analysts days
Programs, projects
Main stakeholders
Main challenges
Main channels
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Worldline 2016 Registration Document
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