Worldline - Registration Document 2016

A

Corporate and social responsibility report Annex III - Being an ethical and fair good player in business

disability in a hospital, institution or other nurturing environment. young people living with a temporary or chronic illness or such as Big against breast cancer which supports women, in Other programs have also received support from Worldline, or diagnosed with, breast cancer and which offers help and Vivre comme avant which is a charity for patients suffering from, healthcare settings, suffering from cancer during pregnancy, and Kikov, a charity for parents whose children have cancer. cures for rare diseases such as amyotrophic lateral sclerosis, groups etc., Lolands which supports scientific research into support via frank discussion, shared experience and support

cutting-edge technology). In Belgium, a lottery was organized during the lunch break and oncology. The hospital’s care program for oncology is now a Bordet, a public hospital in Brussels, which specializes in Frontières. Worldline also makes donations to the Institut Jules during the “News & Fun” event to raise funds for Médecins sans university health care program (research program using In addition, Worldline supports and takes part in the “Cliniclowns” These clowns bring entertainment and pleasure to children and who visit sick children in healthcare institutions on a daily basis. institutions since 1994. There is currently a team of 18 clowns initiative, a visible presence in many Belgian hospitals and

KPIs overview

A.4.3

2016 Perimeter

Worldline

2015 Perimeter

2014 employee Per

revenue Per

employee Per

Per revenue

2016

GRI code KPI Name

2015

GRI205-2 Percentage of employees trained in Code of Ethics

Classroom trained in Code of Ethics – Virtual Percentage of management employees Percentage of employees trained in Code of Ethics – E learning Number of employees trained in Code of Ethics

-

68%

-

100% -

100% -

79% 71% 50% 100% -

100% -

664

625

3,652 100% - 7,303 100% -

100% - 100% -

Number of targeted employees

7,426

7,354

GRI205-3 Actions taken in response to incidents of corruption Number of claims from clients or suppliers related to corruption (= or > 100 K€) 0

0

0 100% -

1

-

GRI419-1 Significant fines for non-compliance Total value of significant fines (> 100 K€)

0 0

0 0

0 100% - 0 100% -

- 100% - 100%

Number of significant fines ( > 100 K€)

GRI201-1* Direct economic value generated and distributed Total community investments (in €)

1,272,959 67,331 145,782

92% -

-

93%

Number of employees in the main social initiative Total number of employees involved in social responsibility initiatives Contribution to Commercial initiatives for good causes (in €) Contribution to Universities (in €) Contribution to Responsible IT Projects (in €) Management cost of Social contribution initiatives (in €) Donations to Charity (in €)

524

13

-

92% -

-

93%

767

381

642

92% - 92% -

- -

93% 93%

172,427 65,011 93,982

17,016

2,000 19,800

92% - 92% -

- -

93% 93%

1,083,516

320

0

0

0 32,000

92% -

-

93%

20,799

404 11,129

92% -

-

93%

328

Worldline 2016 Registration Document