Million Air Summer 2019

MILLION AIR

Take off

Welcome aboard, and welcome to the world of Million Air! One of the vital roles that Million Air plays in the life cycle of the business tool is one of both function and of reputation. It is our job to see that all of your obvious needs are flawlessly attended to, such as rental cars pulled to your aircraft, shelter from the elements, catering and fuel for your departure...but what about your business and personal reputation? An FBO is not merely a gas station, but an extension of you, your company, your flight department and your reputation. Your FBO selection is one more critical decision in showcasing your own quality and brand image. Imagine the thoughts going through your customers’ minds as they await your arrival in the lobby of the arriving airport FBO. Is the FBO staff treating them indifferently as if they were just a ‘ride,’ or are Million Air ladies and gentlemen pampering them? Are they simply waiting in an impersonal and outdated terminal, or are they being recognized as a VIP of your company in a plush, warm and inviting lobby? These questions must be asked and acted upon when setting the stage for managing first impressions for both you personally and for your organization. Even the best businesses in the world have lost hard-earned goodwill due to a lack of focus in selecting key vendors, partners or strategic suppliers. As a result, the pressing business need that justified the private aircraft in the first place might be missed because of a misalignment with a critical delivery element, or it could be squabbled along with your reputation if left with a less desirable FBO. Million Air continues its unwavering pursuit of serving your every need. I invite you to email me personally on how we may improve our focus, so that we may remain worthy of your continued loyalty. Business or pleasure, we want your travels to be safe and memorable, and your arrivals tailored specifically to you and your needs. Million Air is proud to be the premier chain of Luxury FBOs. We see our tasks clearly — to establish the infrastructure and business strategies that deliver consistent service, decrease operating costs and manage not only our brand, but your experience, image and reputation as well. Everyone here at Million Air looks forward to providing you with the service you expect and the opportunity to see you off on yet another safe journey to one of our fine FBOs.

Keep ’em flying…

Roger Woolsey CEOMillion Air ceo@millionair.com

PARTNER WITH MILLION AIR AND REACH THE ELITE Become an exclusive partner of Million Air, North America’s premier private airport terminals. By placing your print ads in Million Air Magazine or displaying your product at one of our 30 terminals, your marketing message will speak directly to an audience of the highest net worth individuals on the planet. We welcome more than one million passengers annually, each with an average net worth of $3.6m. So climb aboard the Million Air Collection and gain a first-class, all-access pass to the world’s wealthiest consumers. For more information contact millionairmagazine@millionair.com