Quad Graphics Intro

Managed Programs for Manufacturers Delivered through Genuine Service Excellence SM

prepared for

ITU AbsorbTech is one of the largest family-owned industrial laundry service companies. We help facilities eliminate waste streams & support safety goals with reuse programs including towels, absorbents, garments, & industrial safety mats.

Scott Corporate Sales Manager New Berlin, WI

About ITU AbsorbTech

Welcome! 2 About ITU AbsorbTech 3 Program Benefits 4 Managed Programs n Ultra™ Printer Towels n SorbIts ® Absorbents n Floor Care n Garment Rental 9 Genuine Service Excellence

Family Owned and Operated Since 1930 Cleaner, Safer Solutions for Industry

ITU AbsorbTech is one of the largest industrial laundries in the country with 13 locations throughout the country. We are family-owned and operated by Jim and David Leef and focus on sustainable business practices.

n Proactive Inventory Management n Customer Reviews n Waste Reduction Reports n Solvent Reports

ITU AbsorbTech’s core values are highlighted below. We partner with companies that share our values.

13 Why Partner With Us

Genuine Service cellence

Sustainability

Coats For Kids

Genuine Service Excellence Team for Quad Graphics Scott Hoffmann, Paul Schoessow, Scott Casey, Kurt Lindemann, Scott Hill

Community Outreach

Safety

2

1

Program Benefits

Products & Programs - Ultra Printer Managed Programs

ZERO LANDFILL

How our Ultra™ Towel and SorbIts ® Programs Work

Ultra™ Printer Towels

S O L U T I O N

A Genuine Service Excellence team will monitor your budget and manage your program completely. We are confident you’ll find SorbIts ® the best absorbent program in the industry.

You get a custom waste reduction report We quantify your waste

You use SorbIts ® and Printer Towels to create a safer environment

Ultra™ Printer

Mirus™

LintFree™

reduction and solvent recovery to showcase your environmental achievement.

SorbIts® Ultra printer towels were made for the graphics industry. Unlike disposable solvent wipes, the recovered solvents from these reusable towels are beneficially reused in industry.Compare our towels to alternatives. We are confident you’ll find them the best in the industry. 1 Better, cleaner towel 3 Managed Service Program

We pick-up & deliver We pick up soiled & deliver clean products to specific work stations or storage areas on a dependable schedule.

We manage inventory We recommend adjustments up or down with your written approval.

State-of-the-art laundering and unparalleled quality standards ensure a cleaner, more absorbent towel for graphics applications.

A dedicated Genuine Service Excellence Team will manage your program.

4 StraightUp TM Billing

2 Environmental Reporting

„ „ No automatic replacement charges „ „ No hidden fees or surprises „ „ No unauthorized inventory changes

We support your environmental and corporate sustainability initiatives by capturing and reporting solvent data.

We recycle oils and solvents Products are cleaned at our ISO 14001 facilities and recovered oils are reused in industry.

You save time and money Enjoy significant cost savings compared to alternatives.

Feel - Ultra TM towels are thicker, strong and softer than industry standard. Smell - Ultra TM towels simply smell cleaner than alternatives.

Wick - Ultra TM towels absorb 50% faster than the industry standard and hold more ink and solvent.

Rub - Rub an Ultra TM towel against white paper. Ultra TM towels do not leave residue. Shake - Check for fine particles. Our dual tumbling and cleaning process removes lint.

3

4

Managed Programs

Managed Programs

®

ZERO LANDFILL

SorbIts ® Absorbents

Floor Care

S O L U T I O N

Logo Mats

Walk Mats

Quilted Pad

SuperSocks ™ , FlatSocks ™

Natural Mat

SAFEmats ®

SlipBusters ®

Brush Mats

Scrape Mats

SorbIts ® reusable oil absorbents soak up waste oils in and around your plant to prevent slips and falls. SorbIts ® oil absorbents and floor mats are a Zero Waste to Landfill solution. The SorbIts ® program is trusted by manufacturers throughout the U.S. to eliminate solid landfill waste, reduce cost, and achieve ISO 14001 objectives.

With ITU AbsorbTech’s Managed Floor Care, all your facility bases are covered. An effective floor mat program will protect both your floors and the people that walk on them. We offer a full range of floor mats to remove soil, prevent slip hazards, and fight fatigue.

1 Cleaner, safer workplace

1 Delivery

3 Cost savings

3 Service

ITU AbsorbTech’s managed floor care programs are proactively managed to ensure your floor care housekeeping and safety efforts are effective. Floor care programs protect floors by absorbing soils and assist in preventing slips and falls.

We provide regular pickup and delivery to and from your facility on a regular

A customized floor mat program will consist with the right mat types, sizes, placement and change out frequency to save you money and reduce facility maintenance costs.

Scheduled site visits ensure program matches needs

2 Laundering

4 Reporting

Program includes professional laundering and oil recycling service at our ISO 14001 certified faiclities.

Custom reports include cost summaries, product usage, service history, solvent recovery reports, waste reduction reports

4 Managed program

2 Variety of types and sizes

We provide regular, scheduled visits to deliver clean floor mats, provide detailed reporting, and ensure your program is working for you and your budget.

From our custom logo floor mats for your front entryway to the industrial safety mats used on the manufacturing plant floor, we offer a full range of floor mats to remove soil, prevent slip hazards and fight fatigue.

6

5

Managed Programs

Managed Programs

Garment Rental

Our Promise to Customers: Complete Transparency StraightUp!™ Garment Report

How we process garments

Complete transparency is our promise to handle all transactions and interactions in plain sight. It means delivering honest, complete, and regular communication to ensure you get the best value for your program investment. We actively review your employee roster so you are not paying for employees that left the company. We physically show you damaged garments for your authorized approval. We provide a list of employees that are not turning in their garments regularly. We clearly show any applicable loss and damage charges on your invoice. We schedule regular, ongoing visits with you to review the value and effectiveness of your program. We review personalized reports that show all program costs, change requests, and usage.

StraightUp! TM Garment Report This exclusive, personalized report provides a detailed summary of your entire garment program, making it easy to control and monitor your costs.

ITU AbsorbTech picks up soiled garments at customer site

Garments arrive at ITU AbsorbTech’s 14001 processing facility

Customer- identified mending scanned

Garments sorted by type (cotton, blend) and washed

StraightUp! TM Report Data

StraightUp!™ Garment Report

Garments scanned and sorted by customer and wearer

Garments scanned prior to first sorting

Garments mended and put back into sortation

Garments conditioned for drying and wrinkle removal

StraightUp! TM Report Data

Inspection takes place

Inspection takes place

Our uniforms are well taken care of and our guys look great. “

Our account rep schedules quarterly reviews with us to keep us abreast of our costs, usage. [He] implemented a plan to have the route person alert me to any person not turning in uniforms routinely, very helpful in controlling costs. “ “ Jim Hamilton Supervisor, Vita Plus Inc.

Final scan ensures garments accounted for and sorted StraightUp! TM Report Data Inspection takes place

Garments staged for loading and return to customer

Clean and mended garments delivered to customer

“

Dan Braun General Manager Consumers Co-op Oil

Radio Frequency Identification (RFID) has streamlined our processing and allows us to provide the most efficient and accurate garment program. Benefits of RFID for our customers include quick turnaround, most accurate service, garments mended faster, and advanced garment tracking and reporting.

7

8

Genuine Service Excellence

Genuine Service Excellence

Proactive Inventory Management

Customer Quality Visitation Reports

Kevin is doing a fantastic job. Cleanliness & towel quality has been very good. -Quad Graphics, Saratoga Springs (10-4-17) inventory management. Steve Marcucci is doing a great job. -Quad Graphics, Martinsburg (10-19-17) Quality of towels & service is great. Cleanliness has improved since the previous vendor. Overall, customer is pleased with the transition. -Quad Graphics, Hazleton (7-5-17) No complaints - excellent service. Mike is very impressed & appreciative of how responsive all ITU AbsorbTech representatives are to his needs. - Quad Graphics, Westampton (7-17-17) Excellent service & towel quality. Customer appreciates the proactive Recent comments from Quad Graphics Customers

Our Genuine Service Excellence Representatives will visit your facility on a regular basis (usually quarterly) to audit our programs, add value to our services and review programs costs and other important data for the past three months. Below is a cost history report and a sample inventory report. We compile information from various facilities and deliver a summary to the corporate level as needed.

SorbIts® Ultra Printers

Year

Qtr

Total Amount

SorbIts® Ultras

Mops

Misc*

2017 2017 2017 2016 2016 2016 2016 2015

3 2 1 4 3 2 1 4

452 400 458 381 427 396 434 158

11 11 12 10 12 10 12

409 360 411 343 381 359 393 145

23 22 27 21 26 20 20

9 7 8 7 8 7 9 2

5

6

CQVR from Quad Graphics in Saratoga Springs, NY

Cost History Report for Quad Graphics in Midland, MI

9

10

Genuine Service Excellence

Genuine Service Excellence

Solvent Recovery

ZERO LANDFILL

ZERO LANDFILL

Waste Reduction Reports

S O L U T I O N

S O L U T I O N

We understand that environmental reporting is an important part of sustainability initiatives in many industries. The use of Ultra TM Printer Towels will significantly enhance efforts to decrease your environmental impact. We support your initiatives by measuring and reporting solvent recovery data.

Solid waste stream elimination and environmental reporting is an important part of corporate sustainability initiatives. SorbIts ® programs have a measurable impact in pounds of solid waste eliminated from landfill. Through the use of SorbIts ® , your facility will: „ „ Divert tons of non-hazardous fluids from landfills and the sewer system annually.

Reduce waste liability

„ „

„ „ Solvent recovery reports assist with EPA, OSHA, SARA, Title V and POTW reporting and ISO 14001 objectives

„ „ Support ISO 14001 and other sustainability objectives by conserving water, air, and utilization of raw materials.

„ „ Solvent recovery and waste reduction certificates reinforce corporate sustainability.

„ „ Eliminate the need for costly solid waste disposal, manifesting and incineration.

EPA Wiper Rule Compliant Program Visit ITUAbsorbTech.com/epa-wiper-rule- compliance for more information on how our programs can help your facility comply with the EPA standard.

Our Environmental Engineer, Jodi Drew, is available as a resource for waste stream elimination, solvent recovery and compliance questions.

2016 Waste Reduction Certificate for Quad Graphics Inc. in Westampton, NJ and Midland, MI

Sample Solvent Recovery Certificate

11

12

Testimonials

Why Partner With ITU AbsorbTech

What our Customers are Saying

Proven History of Genuine Service Excellence

"They are designed for the printing industry." I had a previous vendor where the towels had metal in them from time to time. This would result in potential damage to the equipment. The towels we receive from ITU AbsorbTech are superior in quality and consistency. They are designed for the printing industry which reduces the risk of particles in the towels damaging the equipment. ITU AbsorbTech provides great inventory management. We never run out of towels like we had in the past. I like the fact that our representative, Matt, is a phone call away and always responds to our needs and questions. ITU AbsorbTech provides great service and a quality product and I would highly recommend them. Randy, Clondalkin Pharma "ITU AbsorbTech is the best one of the bunch." We have had 3 or so uniform companies over the last 25 years. I can say from the other experiences that ITU AbsorbTech is the best one of the bunch. Glen is good at what he does and communicates well with me if there are going to be any changes. Chad Brown, Prep department Manager, Zimbrick Buick

"The transition to your print towels… flawless! Your continued service… outstanding!" Just want to pass along a big “Thanks” to the entire Team ITU AbsorbTech! The transition to your print towels … flawless! Your continued service … outstanding! And last but not least … what a nice change of pace having a clean, quality print towel to work with! Feedback from Production has been very positive across all plant locations. Well done and much appreciated!! Paul Landwehr, Belmark "SorbIts® perform as advertised." SorbIts® perform as advertised. SlipBusters™ absorb the oils, antifreeze, etc. from the shop and make sure these fluids are not kept on shoes and creating a slip hazard. ITU AbsorbTech representatives provide terrific attention and timeliness to my needs. Matt always goes above and beyond to provide exceptional service. I suggest and encourage anyone to experience the program and the outstanding service behind it. Greg Kraft, Bentley Truck Services 14

Our full-service, team management approach will service your facility with cleaner, safer solutions. You will realize significant savings through a program that fits your budget and your facility’s needs. Here are just a few reasons to partner with ITU AbsorbTech. „ „ Local Family-owned company

„ „ Long-term Sustainability Strategy

„ „ Environmental stewardship - ISO 14001 registered plants

„ „ Genuine Service Excellence assures 100% satisfaction

„ „ Award-winning training programs

Responsive , quick, accurate

„ „

Managed programs

„ „

„ „ StraightUp!™, transparent business philospphy

13

Compare our products, processing and service to alternatives. We are confident you’ll find our programs the best in the industry. SorbIts ® Oil Absorbents Industrial Safety Mats Ultra TM Shop Towels Ultra TM Print Towels

Wet & Dust Mops

First Aid

Cotton Roll Towels

Garments

Filter Bag Cleaning

Office Floor Mats

Glove Cleaning

Washroom Services

Additional Programs: Uniforms, Flame Resistant Uniforms, Cotton Roll Towels, First Aid, Office Floor Mats, Wet Mops, Dust Mops, Washroom Needs, Glove & Filter Bag Cleaning

A Leader in the Industry Locally, nationally and internationally recognized as a leader in safety, training and environmental practices.

ITU AbsorbTech is owned and operated by the Leef family now in its third generation of ownership. Brothers Jim and David Leef are committed to continuing the company’s historical tradition of Genuine Service Excellence, process and service innovation, and community involvement. Family owned and operated since 1930

Jim & David Leef Third Generation Owners

Customer Response Center (888) 729-4884 ITUAbsorbTech.com

All ITU AbsorbTech processing facilities are registered to ISO 14001:2004 . Our South Bend, Ind., processing facility is also registered to ISO 9001:2008.

©2016 ITU AbsorbTech, Inc.