Business Process Maps SM - WD - RR

Management of ChangeProcess (MOC), CorrectiveandPreventiveActionPlan (CAPA)Generated

NRWWTP

CreatesMOC if requiredbyCAPA. Fill out MOC form fields, date, requestor, proposed change, purpose,modifications, timeframes.

SendsMOC toPCTO via email.

Reviews, signs, dates and closes MOC

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ProcessControl TrainingOfficer PCTO CAPAManager Management Team Members EMSCoordinator

Facilitates signaturesby affected staff members

ScannedPDF copyof closedMOC is put inappropriateprogram closed folder on sharedrive. Previously openedMOC ismoved toarchive folder.

Moves electronic copyofMOC into appropriate folder for programon the sharedrive

Makes changes toDOP’son sharedriveand confirms completionof trainingafter verifying signatures

Authorizers review, dateand signMOC and return toPCTO

Programmembers reviewand sign MOC

UpdatesCAPA tracking form. Updateson status aregivenatmonthly meetings

E-mail notification ofMOC

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