Business Process Maps SM - WD - RR

CCTV Inspection - PM

SewerMaintenance

Monthly footage report distributed

Dailywork entered into Excel spreadsheet

Paperwork order entered intoHansen

End

CCTVCrew CCTVSupervisor Assistant Superintendent Start

Supervisor notifies repair crew supervisor for emergency repair

CCTV Supervisor gives locations to crew

Supervisor approves locations to televise

Yes

Defect Severe?

No

No

Crew completes paperworkorder

Crew commences withCCTV inspectionofmain

Conditionof pipegood?

Crewarrives on site

Yes

Complete inspection