Business Process Maps SM - WD - RR

Easement Inspection

SewerMaintenance

Takephotos and document findings onworkorder

Submit to supervisor for regular inspection

Completes paper workorder

Undocumented aerial/main encountered

Inspects sewer easement

End

Start

SewerMaintenance CodeEnforcement EasementMaintenance Inspector Supervisor Easement Inspector

Document on spreadsheet for trending

Receives paperwork order

Sendwork requestwhere?

End

Haveeasement surveyedand staked

Verifywith code enforcement that easement exists

Cut easement (bush hog, hand cut or gyro cut)

Submitworkorder upon completion

End

todelineate boundaries

Code Enforcement Easement

Workorderwith attachedmap sent

End

clearing process

Homeowner (if any) isnotifiedby supervisor of impending repair/ constructionwork

Workorder sent to program supervisor for completion basedon severity

Crew fills outwork order as completed

Crew completes workonprojected date.

Yes

Workorder sent to assistant superintendent detailingproblem

Crew sent to flushor CCTV inspect the sewermain

Require repair?

Crew completes paperworkorder

Workorder entered into Hansen

Workorder recordedon spreadsheet

Crew finishes inspection/flushing

End

No