2015 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks Profile

Technology

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25%

Information Technology Employees (FTE) Number

1.2 2.5 0.2

High Low

Number of IT Employees per 100 users

N/A

Revenue per IT Employee Total IT Payroll Expense ($)

$6,046,693

$8,721,248 $131,825

$82,243

As % of Total Compensation Expense

1.9% 1.2%

As % of Net Revenues

Average

Top 25% Profit Top 25% Growth

2.3%

1.7%

2.6%

Total IT Expenses 1 (as % of net revenues)

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

Vision 2.9%

AFW 2.9%

Sagitta 8.6%

TAM 45.7%

EPIC 17.1%

2015 Best Practices Study

AMS360 22.9%

Agencies with Revenues Between $5,000,000 and $10,000,000

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Note: See page 163 for an explanation of column headings