2015 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks Profile

Revenue from Top Insurance Carriers

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25% Profit Top 25% Growth

P&C Commission Income from Top Carriers Top P&C Carrier

$1,095,539

$1,225,957

$947,938

as % of Agency Net Revenue

14.9%

16.5%

14.3%

Top P&C Carrier —Breakdown By Line of Business

Average

Top 25% Profit

Top 25% Growth

Personal 39.4%

Personal 24.5%

Personal 46.2%

Mid/Large Commerical 28.0%

Mid/Large Commerical 45.3%

Mid/Large Commercial 30.6%

Small Commercial 30.0%

Small Commercial 25.8%

Small Commercial 30.1%

Top 3 P&C Carriers

$2,009,468

$2,096,288

$1,951,180

as % of Agency Net Revenue

27.6%

28.5%

29.0%

Top 3 P&C Carriers —Breakdown By Line of Business

Average

Top 25% Profit

Top 25% Growth

Personal 36.9%

Personal 43.5%

Mid/Large Commercial 32.8%

Mid/Large Commercial 51.9%

Mid/Large Commercial 34.6%

Personal 19.7%

Small Commercial 23.7%

Small Commercial 28.4%

Small Commercial 28.5%

2015 Best Practices Study

Average

Top 25% Profit Top 25% Growth

L&H/F Commission Income from Top Carriers as % of Net Rev from Top L&H/F Carrier as % of Net Rev from Top 3 L&H/F Carriers

5.3% 8.7%

4.6% 7.5%

6.6%

Agencies with Revenues Between $5,000,000 and $10,000,000

11.6%

104

Note: See page 163 for an explanation of column headings