2015 Best Practices Study

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

AVERAGE TOTAL REVENUES: $15,826,530 Pro!le (of Agencies in this Study Group)

Key Benchmarks Profile

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25% Pro!t Top 25%Growth

Population Density of Metropolitan AreasWhere Home O!ce is Located Less than 50,000 18.9%

33.3%

11.1% 22.2%

50,000 – 250,000 250,000 – 1,000,000 More than 1,000,000 Corporate Structure C

13.5% 32.4% 35.1%

0.0%

22.2% 44.4%

0.0%

66.7%

18.9% 56.8%

11.1% 44.4%

11.1% 66.7%

S

Partnership

2.7%

0.0%

0.0%

LLC

21.6%

44.4%

22.2%

Sole Proprietorship

0.0%

0.0%

0.0%

Average # of Agency Locations (Main & Branch O!ces)

5.4

3.1

7.4

Total Square Footage of Office Space # of States in which Offices are Located

29,491

17,675

26,886

1.5

1.2

2.1

% of Agencies with an ESOP

18.9% 50.3%

11.1% 80.0%

0.0% 0.0%

% of Stock Owned by ESOP

Shareholders Number of Shareholders (excluding ESOP)

9.8

5.9

7.6

High Low

24.0

1.0

% Owned by Largest Shareholder

45.1%

48.0%

55.8%

High Low

100.0%

10.0%

Current Age of Largest Shareholder

55.4

57.9

54.3

% of Agencies Owned by Another Corporation

11.1%

Description of Parent Corporation

Financial Institution

50.0% 25.0% 25.0%

Other included a holding company and AAA.

National Broker

Other

2015 Best Practices Study

Member of Group % of Agencies Belonging to a Franchise, Cluster, Alliance/Network or Aggregator Group

Groups included ARM, ResourcePro, Intersure, Globex, Combined Agents of America, LLC, UBA, Assurex Global, C2 Centric, Lionstreet, and SIAA.

37.8%

Agencies with Revenues Between $10,000,000 and $25,000,000

108

Note: See page 163 for an explanation of column headings