2015 Best Practices Study

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Revenue by Account Concentration % of Revenue Derived from Average

Top 25% Profit

Top 25% Growth

Largest Account

2.8% 8.0% 0.7%

3.1%

2.7%

High Low

10 Largest Accounts

12.5% 21.0%

12.4%

10.6%

High Low

3.0%

Average

Top 25% Profit

Top 25% Growth

“Other” Group Life & Health Revenue Source (excluding Group Medical) Life 21.3%

24.5% 29.7% 21.2%

18.5% 20.1% 33.1%

Disability

20.6% 25.4%

Dental & Vision

Retirement/Pension

3.8%

2.3% 2.4% 8.7% 5.6% 5.7%

3.3% 7.6% 8.8% 0.0% 8.6%

Worksite/Voluntary/Supplement

11.2%

Long-Term Care

3.4% 2.1%

Employee Benefits TPA

All Other

12.3%

2015 Best Practices Study

Agencies with Revenues Between $10,000,000 and $25,000,000

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Note: See page 163 for an explanation of column headings