2015 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

AVERAGE TOTAL REVENUES: $1,791,587 Pro!le (of Agencies in this Study Group)

Key Benchmarks Profile

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25% Pro!t Top 25%Growth

Population Density of Metropolitan AreasWhere Home O!ce is Located Less than 50,000 32.0%

16.7% 66.7%

50.0% 33.3% 16.7%

50,000 – 250,000 250,000 – 1,000,000 More than 1,000,000 Corporate Structure C

40.0%

8.0%

0.0%

20.0%

16.7%

0.0%

28.0% 48.0%

50.0% 33.3%

0.0%

S

66.7%

Partnership

4.0%

0.0%

0.0%

LLC

20.0%

16.7%

33.3%

Sole Proprietorship

0.0%

0.0%

0.0%

Average # of Agency Locations (Main & Branch O!ces)

1.7

1.8

1.7

Total Square Footage of Office Space # of States in which Offices are Located

5,072

4,450

5,350

1.0

1.0

1.2

% of Agencies with an ESOP

0.0% 0.0%

0.0% 0.0%

0.0% 0.0%

% of Stock Owned by ESOP

Shareholders Number of Shareholders (excluding ESOP)

2.5

1.8

3.2

High Low

13.0

1.0

% Owned by Largest Shareholder

74.7%

64.3%

81.6%

High Low

100.0%

39.6%

Current Age of Largest Shareholder

52.0

52.3

46.5

% of Agencies Owned by Another Corporation

40.0%

Description of Parent Corporation Financial Institution

100.0%

National Broker

0.0% 0.0%

Other

2015 Best Practices Study

Member of Group

Groups included Combined Agents of America, North American Insurance Alliance, South Carolina Agent’s Network, Memphis Insurance Group, Secure Risk (Shared Agency Services), Georgia Agency Partners, Select Prism, and Iroquois Group.

Agencies with Revenues Between $1,250,000 and $2,500,000

% of Agencies Belonging to a Franchise, Cluster, Alliance/Network or Aggregator Group

40.0%

30

Note: See page 163 for an explanation of column headings