2015 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

AVERAGE TOTAL REVENUES: $785,528 Pro!le (of Agencies in this Study Group)

Key Benchmarks Profile

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25% Pro!t Top 25%Growth

Population Density of Metropolitan AreasWhere Home O!ce is Located Less than 50,000 60.9%

60.0%

60.0%

50,000 – 250,000 250,000 – 1,000,000 More than 1,000,000 Corporate Structure C

13.0% 17.4%

0.0%

0.0%

40.0%

40.0%

8.7%

0.0%

0.0%

26.1% 60.9%

20.0% 60.0%

40.0% 40.0%

S

Partnership

0.0% 8.7% 4.3%

0.0%

0.0% 0.0%

LLC

20.0%

Sole Proprietorship

0.0%

20.0%

Average # of Agency Locations (Main & Branch O!ces)

1.3

1.2

1.4

Total Square Footage of Office Space # of States in which Offices are Located

2,898

2,806

3,210

1.2

1.2

1.0

% of Agencies with an ESOP

0.0% 0.0%

0.0% 0.0%

0.0% 0.0%

% of Stock Owned by ESOP

Shareholders Number of Shareholders (excluding ESOP)

1.8 5.0 1.0

1.8

1.5

High Low

% Owned by Largest Shareholder

80.1%

71.2%

88.0%

High Low

100.0%

49.0%

Current Age of Largest Shareholder

56.2

51.4

57.0

% of Agencies Owned by Another Corporation

4.5%

Description of Parent Corporation Financial Institution

100%

National Broker

0% 0%

Other

2015 Best Practices Study

Member of Group

Groups included TIA, Marketsource, Consolidated Agencies, LLC, Continental Insurance Agency Alliance, ISU, Bainswest, DS Risk Management Group, and Combined Agents of America.

% of Agencies Belonging to a Franchise, Cluster, Alliance/Network or Aggregator Group

Agencies with Revenues Under $1,250,000

39.1%

4

Note: See page 163 for an explanation of column headings