2015 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Revenue by Account Concentration % of Revenue Derived from Average

Top 25% Profit

Top 25% Growth

Largest Account

3.7%

3.1%

4.7%

High Low

10.3%

0.7%

10 Largest Accounts

14.9% 40.1%

13.0%

17.2%

High Low

2.9%

Average

Top 25% Profit

Top 25% Growth

“Other” Group Life & Health Revenue Source (excluding Group Medical) Life 31.4%

66.3%

26.1% 16.1% 37.3%

Disability

16.2% 23.4%

0.3% 0.0% 0.0% 0.0% 8.3% 0.0%

Dental & Vision

Retirement/Pension

1.5%

0.0% 6.7% 0.0% 0.0%

Worksite/Voluntary/Supplement

11.8%

Long-Term Care

2.8% 0.2%

Employee Benefits TPA

All Other

12.7%

25.0%

13.8%

2015 Best Practices Study

Agencies with Revenues Between $2,500,000 and $5,000,000

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Note: See page 163 for an explanation of column headings