Putting Your Customers' Needs First

• Web Order Entry … T&B received over 73,000 web orders last year from over 4,500 U.S. users at over 2,600 distributor locations. Over half of these orders were drop-shipped directly to an end user or job site. Nobody can stock all the products offered by T&B; many distributors are utilizing web order entry as a vehicle to capture incremental business for their organization.

• T&B Sales Team … our team of direct sales and independent sales reps are one of the most experienced sales teams in the industry. We have dedicated personnel devoted to specifications work, channel marketing,

vertical market development and contractor relations to assist your distributor organization. Trade shows, mobile truck exhibits, tool service support, and product training are all part of our support network. • Tech Support … our tech support group has over 175 years of experience in helping our sales team, our distributor partners and our end users select, apply and install our industry-leading brands of products. • Customer Service … our customer service reps are organized into distributor teams so that you will always have a dedicated and knowledgeable team available to assist you. • Marketing … our web catalog and supporting materials, CAD model drawings, ARRA and RoHS certifications, etc. are all integrated into our T&B Access functions, so these materials are readily available to your sales and service team whenever they need them.