CBL Induction e-book v.9

Company Induction

Welcome to Chivas Brothers

Induction Contents

Welcome

Our Company

Welcome from CEO Introduction Stage 1 and Stage 2 Stage 1 Induction – Day 1 Priority

Chivas Brothers Structure The Making of Whisky Chivas Brothers History

Our Brands

Our Culture

Pernod Ricard Brands The Brand Companies Chivas Brothers Brands Marketing our Brands

Employee Value Proposition Our Competencies Pernod Ricard Leadership Competencies Chivas Brothers Values Corporate Social Responsibility

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Induction Contents

Our People

Company Policies Employee Development

Employee Handbook

Performance Management



My Benefits

 Trading Post Our Communication Channels

Pernod Ricard University

Chivas VIP Chivas SOS

Additional Health & Safety Training

Time & Attendance/Smart Working

IT Support

Online Payslips

Next Steps

Stage 1 Induction – Checklist Setting Objectives

Identifying development needs Creating networks

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Welcome



Welcome from CEO



Introduction



Stage 1 and Stage 2 Induction

 Stage 1 Induction – Day 1 Priority

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Welcome from CEO

I would like to take this opportunity to personally welcome you to Chivas Brothers.

At Chivas Brothers we have employees throughout Scotland, in London and strategic markets around the world. Each of our employees, departments and sites plays an important role in driving our business forward towards achievement of our vision to be ‘ The world’s leading premium Scotch whisky company’. This e-book aims to build a shared understanding of our business by providing all employees with details of the company’s key policies, the benefits of employment with us and other useful information relating to the Company.

I wish you a long, happy and fulfilling career with Chivas Brothers and I look forward to sharing and celebrating our future successes with you.

Jean-Christophe Coutures Chairman & CEO

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Introduction

Welcome to Chivas Brothers.

We want your first experience with us to be a good one. We want you to learn all about our organisation, how we operate and how we do things here at Chivas Brothers and in the wider Pernod Ricard Group.

To helps with this we designed this e-book, which covers the key things you need to know in your first few weeks . It is designed for you to review in sections, allowing you to spend as much or as little time as you like on each subject. This workbook has a combination of video clips, online modules and links to key documents on our company intranet, Chivas Spirit. Please Note – To access many of the pages within the e-book you will need an email address and password – your manager will provide you with this. Please keep it safe.

Even after you have completed the workbook, you will still have access to the information so let’s get started.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

The Spirit Journey In the spirit of conviviality , all permanent employees will also be invited to Join The Spirit Journey experience. This is a 3 day programme which will allow you to experience a simulated journey of spirit from distillation through to consumer. It will provide an understanding of how each function in CBL plays a role in the Spirit Journey. The programme will begin on Speyside where you will visit some of our distilleries to understand how our products are made. You will then travel to our Dumbarton site where you will visit our Bottling sites and learn about some of the Marketing processes and other supporting functions. You will also have the opportunity to meet some key people from our business. Transport and accommodation will be provided.

These sessions are run 3 or 4 times a year subject to numbers and you will be contacted shortly and invited to attend the next available session.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Stage 1 and Stage 2 Induction

Your Induction Programme will be in 2 stages. Stage 1 is the Company Wide Induction Programme (this e-book) which all employees will complete no matter where they will be working or what role they are fulfilling. Stage 2 induction will be defined by your line manager. This should include all additional items which are specific to your role. e.g. systems training, procedures etc.

Both stages may be carried out simultaneously , and your manager should outline your Induction Plan with you.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Stage 1 Induction – Day 1 Priority

So what do you need to do first?

There are six key modules which must be completed on your first day . You can access these pages easily by clicking on the titles on the next page.

Each of the modules ends with an assessment. You will be asked to enter your full name in the box provided. The results will automatically be submitted to the Employee Development team or the Health & Safety team.

It is your responsibility to ensure that these modules are completed within the agreed timeframe to meet with regulatory compliance guidelines .

The remainder of the workbook should be completed within 3 weeks of your start date.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

The priority modules;

1. Company Background

4. Manual Handling Video

2. QSHE Essentials Video

5. Her Majesty’s Revenue & Customs (HMRC)

3. Fire Safety and Comah Video

6. Legal & Compliance Module (*not required by Union Graded employees)

At the end of the workbook, you will be asked to complete a checklist , which confirms that you have reviewed and completed all the relevant sections.

You will still be able to access the workbook as a reference document after this time.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas Brothers and Pernod Ricard Company Background

Chivas Brothers is the Scotch whisky business of Pernod Ricard, the world’s co-leader in wine and spirits.

We are the global leader in luxury Scotch whisky with 85% market share of Scotch whisky aged 21 years old and over. The company produces exports and markets some of the world’s best known and highest quality malts and blends.

To find out more about our company, you should now review the interactive module via the link below.

Click here to open the Company Background module.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Quality, Safety, Health & Environment – QSHE Essentials

We have a legal duty to manufacture our brands and bi- products to ensure customers receive products which are safe, compliant and of the required quality. We all have a legal duty to take reasonable care of our health and safety. Chivas Brothers is committed to the safety, health and welfare of our employees and those affected by our activities.

To review the video, you should click on the link below then complete the assessment. Click here to open the QSHE Essentials video . For quick reference after you have completed the module, there is a QSHE Handbook, which can be found here on the QSHE pages of Chivas Spirit or a paper copy can be obtained from the BSHE team. It is our company policy that all new employees receive essential Quality, Safety, Health and Environmental information consistently in relation to their legal and occupational responsibilities.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Fire Safety and Comah Video

In addition to the QSHE module all employees must know what to do in the event of a fire.

Our high-impact Fire Safety training module designed to readily convey how Chivas Brothers assures Fire Safety requirements and responsibilities consistently across the business .

Please allow yourself 15 minutes to view the video and take on board the necessary learning.

You should then complete the assessment questions found at the bottom of the page.

Click here to access the Fire Safety page.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Manual Handling Video

Our Manual Handling e-training module is designed to convey the standards and expectations Chivas Brothers has set out to ensure safe practice when handling, moving or lifting objects here in the workplace, and the individual responsibilities this brings throughout our business.

Please allow yourself 30 minutes to view the video, take on board the necessary learning, and to satisfactorily complete the key questions included to ensure knowledge transfer.

Click here to access the Manual Handling page.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Her Majesty’s Revenue and Customs

Her Majesty’s Revenue and Customs (HMRC) is a government body that regulates the production, storage and movement of spirit and ensures the payment of appropriate duty. Chivas Brothers is a multi-national manufacturer/ distributor of spirit, therefore everything we do, and every process we have is regulated and monitored by HMRC.

To find out more about this you should review the HMRC module and complete the assessment at the end.

Click here to open the Revenue and Customs module.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Legal & Compliance

Pernod Ricard is committed to working against corruption in all its forms, including bribery. As part of this Pernod Ricard has

developed a Group Anti-Bribery Policy and developed a Gifts and Hospitality Policy. It has also decided that all employees will undergo anti-bribery online training .

Through these initiatives Pernod Ricard aims to ensure that all employees and, so far as possible, those who perform services for Pernod Ricard, comply with anti- bribery laws.

To access the module click here.

Note – this module is not required by Union Graded employees If you are unsure, please check with your line manager.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

What’s Next?

Well done! You’re making good progress.

The results of each of your modules will have been e-mailed to the Employee Development team and the Health & Safety team. They will be in touch over the next few days to confirm they have received your results.

You should now review the remainder of the e-book at your own pace over the next three weeks .

At the end of the final section there is a checklist which you should complete after you have finished the e-book.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Company



Chivas Brothers Structure



Making of Whisky



Chivas Brothers History

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas Brothers Structure

You have already heard from our Chief Executive Officer, Jean-Christophe Coutures and you will have seen in the Company Background module that we have an Executive Committee .

The Exec team is made up of a group of functional Directors reporting into the CEO, details can be found here .

To see more detail regarding the current structure, there is a full organisation chart available for all employees to view.

To view the chart now, please click here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

The Making of Whisky

As you already know, Scotch whisky is one of our key products within Chivas Brothers.

To learn more about how we make whisky click here to view a video from the Scottish Whisky Association.

By now you should know there are two types of whisky. Malt whisky and Grain whisky. Chivas Brothers has 14 malt whisky distilleries and 1 grain whisky distillery.

To find out more about the process of making these Click here for an overview of the malt process

and Click here for an overview of the grain process .

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas Brothers History

Chivas Brothers’ rich heritage and proud history, dates back more than 200 years, and is brought to life with the Digital Archive site . This online platform contains a wealth of information taken from the physical archives found in Strathisla distillery.

Here, you will find a rich source of historical records and information from the early 19th Century to present day.

To access the site you must first request a password from the site Administrator.

Click here to open the site and click on the link for New User Registration. This will allow you to register your details, and a password will be emailed to you usually within 48 hours.

Why not register now and come back later for a more detailed look at the site.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Brands



PR Brands



The Brand Companies



Chivas Brothers Brands



Marketing our Brands

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Pernod Ricard Brands

Pernod Ricard has a large portfolio of premium international and local brands. 37 premium international brands are organised in the House of Brands , prestigious names in which the Group strongly invest and on which it bases its development.

Visit the Pernod Ricard Website for more information about the Product range.

Click here to view the website.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

The Brand Companies

In our Company Background module you will have seen the decentralised model .

This provides the Group with greater agility and flexibility to respond more quickly to customer and consumer needs in a highly volatile environment. It also ensures that decisions are made so as to reflect local market expectations as closely as possible.

Our organization is built around three components: Headquarters, Brand Companies and Market Companies. The Market Companies are linked to four Regions (Asia, the Americas, Europe and France).

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas Brothers Brands

Chivas Brothers are the global leader in luxury Scotch, with 85% market share of Scotch whisky aged 21 years old and over.

We produce, export and market some of the world’s best known and highest quality malts and blends including Chivas Regal, Ballantine's, Royal Salute and The Glenlivet.

At a glance:

A luxury portfolio of 40 key permanent products

15 scotch whisky distilleries

20 million 9 L cases sold annually

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Marketing our Brands

The world of marketing is a fast moving, ever changing environment.

To find out more about each of our 4 key strategic brands , click on each of the bottles below to link to their websites

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Marketing our Brands cont.

The Marketing Department is the guardian of our brands' public image, and are responsible for developing all externally facing communication material from advertising, and new packaging ideas, to merchandising displays and retail promotions. The Marketing Department is organised into four Brand Teams : Chivas Regal, Ballantine’s & Introduction to Scotch, Prestige and Malts. and Each team is responsible for all communication materials relating to their specific brands. There is also a Marketing team looking specifically at Strategy, Business Development & Services. Chivas Brothers invest a large amount of time, money and effort in the marketing of our products. These include global advertising campaigns using iconic designers and celebrities to help promote our products.

Click here to view a video montage of some of our recent campaigns.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Culture



Employee Value Proposition



Our Competencies

 Pernod Ricard Leadership Competencies



Chivas Values



Sustainability & Responsibility

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Employee Value Proposition

What is special about working for the Pernod Ricard Group?

We offer a unique cocktail of 5 ingredients:

• Successful premium brands • People who are genuine, convivial & passionate

• A spirit of entrepreneur • Local roots, global reach • A great place to grow

But we need a 6 th to make it a Premium Blend …is this You?

Your vital ingredient. We need your personal touch and individual qualities that will add a special something to make Pernod Ricard even better.

To find out more about this click here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Competencies

As part of our performance management process, all employees will agree performance objectives at the start of the financial year.

The process defines what you are expected to do in the year ahead. You will also be measured against how you achieve these objectives i.e. competencies which measure your behaviours. There are two different sets of these competencies used within Chivas Brothers; these are known as the Pernod Ricard Leadership Competencies and the Chivas Values.

The Pernod Ricard Leadership Model is based on 6 Competencies

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas Brothers Values

The Chivas Brothers values complement the PR Leadership Competencies and are Team Spirit, Professionalism and Flair.

The principle of how these are measured is the same ; the PR Leadership Competencies are for those employees in more senior grades, and the Chivas Values for all other employees.

More information on the performance management process is available in the Our People section.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Sustainability and Responsibility

Sustainability & responsibility is one of the 4 essentials of Pernod Ricard Strategy. Preserving the environment is indeed essential to protect the future of our brands which are rooted in the land and made from natural raw materials. The Group have set an Environmental Policy covering the Group’s entire value chain and all its business activities, and which is directed to all our stakeholders (employees, partners, suppliers etc..).

To roll out this policy in all affiliates, a roadmap details areas for priority actions and targets for 2020. This roadmap is built on 4 pillars : governance, supply chain, resource stewardship, brands and consumers.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our People



Company Policies



Employee Development



Performance Management



Pernod Ricard University



Employee Handbook

 My Benefits  Trading Post



Chivas SOS



Chivas VIP



Our Communication Channels

 Time & Attendance/Smart Working

 Additional Health & Safety Training



Online Payslips



IT Support

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Company Policies

Social Media Policy

Chivas Brothers recognises that the use of social media is an increasingly common method of communication and many employees may use the internet for work as well as for personal use outside working hours; for work and personal purposes employees may make use of social media.

To minimise any risks, and to ensure that our IT resources and communications systems are used only for appropriate business purposes , we require employees to adhere to the Social Media Policy.

Please click here and read the policy.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Company Policies – Additional Policies

There are many policies in the Employee Handbook, which you should take some time to review and understand.

In particular, within the Company Procedures section you should have a look at the following policies as a priority:

Within the Other Information > Policies section have a look at:

• Alcohol & Drugs Policy • Absence Policy

• Data Protection Policy

Within the Employment Conditions section you should review the following policies:

Within the Resources > Finance > Business Risk section have a look at:

• Flexible Working Policy • Enhanced Flexible Working Policy

• ID Badge Policy • Physical Security Policy

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Company Policies – Legal Team

The Legal have a variety of Policies in place for our business.

Some may be more relevant to you than others, and this will be dependant on your role within the business.

One of the key policies that all employees should be aware of is the Slavery and Human Trafficking Policy.

The Legal team will shortly have a page on Chivas Spirit where you can view all their relevant policies.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Company Policies

Business Continuity Management

Many things can affect our ability to do our business; from natural risks such as fire, floods and inclement weather, to the loss of key suppliers, sites or systems.

As a result, we must ensure that we have adequate risk management, business continuity management (BCM) and crisis management arrangements in place to protect all aspects of our business.

This module provides an overview of Business Continuity Management at Chivas Brothers. Click here to open the module.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Employee Development

We mentioned already that we need to have high performing, engaged and motivated staff to help us achieve our vision . This is supported through the continuous development of our employees.

The Employee Development team offer a range of different initiatives to support this vision. Each year employees will have a Learning Plan which includes development options to help them achieve their objectives.

The Learning Plan is held within Chivas CASK .

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas Cask (LMS)

Chivas CASK (previously known as LMS) is a central hub which provides you with access to:

C ompetencies – Functional Skillsets, Leadership Competencies and Standard Operating Procedures A ssessments – records of assessments S kills – identification of skills gaps and resources to support K nowledge – access to a wealth of learning including training courses, the i-zone and Pernod Ricard University And to:

Chivas Performance

– on-line performance management and e-book guidelines – a place to store Job Descriptions, qualifications etc.

My Documents

Reporting Dashboards

– providing line managers with data at a glance

The Competencies section is currently part of a phased roll out to some parts of the business, however the new look Learning Management System (LMS) is available now. Click here to view Chivas CASK.

Use your network username and password to login.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

The i-zone

The i-zone is CBL’s on-line learning portal .

Developed jointly with Ashridge Business School, the aim of the i-zone portal is to provide an exciting range of on-line learning options.

Tell the i-zone what you want to learn and you will be offered a wealth of options. Think of a topic and you will find something.

There are lots of different ways to learn , choose what suits you. Take part in a webinar, watch a video clip, read a pocketbook or work your way through a learning guide.

Learn at a time to suit you – dip into the site for an answer to a question, or plan some time to learn a bit more.

Click here to go to the i-zone.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Management Development Programmes

Chivas Brothers are accredited by the ILM to deliver internal management development programmes .

We currently offer three levels of qualifications aimed at our existing management population and potential managers of the future. The programmes run over a twelve month period and places are allocated via nominations from senior managers .

More information on the most recent programmes can be found here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Career Placements

Once you have become established in your new role, you may be looking for further challenges within the business. This could be in the form of a Career Placement. If you are keen to explore hidden talents, discover new skills or strengthen your understanding of the business, a career placement can offer you the opportunity.

With the agreement of your line manager, you can apply to spend time in another area of the business , adding value to your team with new knowledge and skills, whilst strengthening your relationships with colleagues across the company.

More information can be found here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Mentoring Programme

Another way in which we develop and support our people is through our internal Mentoring Programme.

The transference of wisdom, knowledge and experience from mentor to mentee is an age-old process that is capable of delivering outstanding value to both parties and, in the business world, to the organisation that employs them.

Within CBL we have an established programme where individuals are matched with senior managers within the business. This is a fundamental part of our approach to talent development. If you are interested in being mentored or becoming a mentor, please speak to your line manager in the first instance then contact the employee development team for more information.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Further Education

We recognise that some employees may seek to obtain a formal qualification that will assist them in their current role or improve their long term career prospects within the company.

In some cases the pursuit of a formal qualification can be essential to the job and the employee may be required to take up further education in order to continue in the role.

Further details on our Further Education policy can be found here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Language Tuition

For some employees the requirement of additional language skills may be beneficial to their current job and / or to support any future career aspirations they may have within the company.

Our Language Policy holds all the relevant information you may need, click here to view the policy and application form.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Performance Management

For more detailed information on how the process works and what’s expected of you Click here to open the Performance Management Section, where you will find relevant Guides and Forms linked to the process. Our performance management process, is designed to share our business aims and objectives, helping each employee to understand and recognise their part in contributing to those objectives and in so doing, manage and enhance both your performance and that of the organisation. Our vision to become the world’s leading whisky company is well known to all our employees. Only through a high performing, engaged and motivated team will we realise this vision.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Pernod Ricard University

Pernod Ricard University (PRU) are the Group’s central Learning & Development resource.

PRU have created a selection of online learning activities called MOOC's, which help employees improve their knowledge on a variety of different subjects.

Some or all of these may be relevant to your role. The relevant modules will be added to your Learning Plan on Chivas CASK however for Guidance you can review the requirements for each module here.

You are required to complete all relevant modules within the first 12 months of starting your role.

The following is a list of the current MOOC’s available:

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Pernod Ricard University

• Digifit - to improve our understanding of digital technology.

• Code of Business Conduct - to improve your knowledge of the Code of Business Conduct principles.

• Internal Control - to improve your knowledge of internal control and Pernod Ricard's Internal Control Principles.

• Crisis Management - improve your knowledge of the Group Crisis Management principles

• Responsible Marketing – open to all employees but is mandatory for employees in Marketing, Communications, Legal and Public Affairs departments.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas SOS – Spirit of Support

Chivas SOS is our Employee Volunteering Programme which provides every employee with the opportunity to carry out volunteering work in their local community. By participating in this programme we are sure employees will gain a high level of satisfaction knowing that they have made a difference to those who are in need of support.

Employees can potentially learn new skills and may also get the chance to meet and volunteer with employees from other areas of our business.

Employees can typically take part in one event in each calendar year.

For more information about SOS click here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Chivas VIP – Valuing Individual Performance

At Chivas Brothers we have a reward and recognition scheme known as VIP - ‘Valuing Individual Performance’.

The programme is designed to recognise employees who have gone the extra mile and delivered above and beyond expectations .

You can nominate anyone for a VIP award. Employees should be nominated for a specific action or piece of work which would be considered EXCEPTIONAL – either in terms of delivery or because it falls beyond the normal remit of their role.

For more information about VIP click here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Time and Attendance

The process for requesting holidays is through the use of the My Options system.

This is also used to manage your time away from your normal place of work e.g. visiting other sites, offsite meetings etc

Click here for an overview of how the system works. You may have additional functionality depending on your role or where you work.

This will be covered by your Stage 2 Induction.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Smart Working

Some areas of the business are eligible for Smart Working.

Smart working will give you the ability to choose , within agreed parameters, when, where and how you work.

You should have been advised in your contract if you are eligible, but if you are unsure please speak to your line manager.

My Options is also the system which is used to manage this process .

More information can be found in the Smart Working Hub.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Online Payslips

You will be able to access your monthly payslip online. Once you have registered on the website you will be able to view your payslip from your PC, tablet or smartphone at any time or place that is convenient for you . Register using the link below. This will become available 1 to 2 days prior to your first pay day https://portal.graffitipay.com/app/register/chivas/

You will need to provide your name and National Insurance number and will be asked to create a unique password which is case sensitive. By providing an email address and ticking the message notification box you will be notified when your payslip has been uploaded to your account. Once registered, you will then be able to access your monthly payslip by logging on to the following address using your National Insurance number and your password. https://portal.graffitipay.com/app/login/domain/chivas/

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Employee Handbook

The Employee Handbook is an online resource, designed to provide you with details of your conditions of employment , the Company's key policies, the benefits of employment with us and other useful information relating to the Company.

The handbook can be accessed via the Human Resources section of Chivas Spirit.

Click here to view the Employee Handbook.

Please note – you will need to login using your email address and password to access this section.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

My Benefits

Also in the Employee Handbook pages of Chivas Spirit, you will find the Benefits and Schemes page. Here you will find useful website links to some of the benefit schemes Chivas Brothers offer our employees. These include - Chivas Brothers Pension Scheme; Employee Share Ownership Plan; Private Healthcare; Childcare Vouchers; Cycle to Work Scheme and our Employee Discount Scheme through a company called Sodexo .

Click here to view the Benefits and Schemes page – and explore some of the benefits you have access to.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Trading Post An additional benefit that all permanent employees receive is a Product Allowance allocation. You will receive a monetary allocation, twice a year, to enable you to purchase Company products – once in the spring and once in the autumn.

For employees working on a part-time basis the allowance will be reduced pro-rata in line with the number of hours worked.

All Product Allowance orders are placed using the online shopping tool - Trading Post , which is accessed via the Resources section on Chivas Spirit. Click here to have a look at Trading Post. In addition employees may purchase our products throughout the year. There is a monthly limit of £150 from December to August which rises to £300 for September to November. This is also accessed via Trading Post and is known as Employee Sales .

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Communication Channels - Our Intranet

Both Pernod Ricard and Chivas Brothers have their own intranet. When you first launch internet explorer on your pc it will default to the Pernod Ricard intranet known as My Portal . Here you will find information about all areas within the Pernod Ricard Group including News, Marketing campaigns and the current Share price.

Click here to open My Portal.

From My Portal, employees can connect to the Chivas Brothers intranet, known as Chivas Spirit .

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Communication Channels - Our Intranet

Here you can find a wide range of information from the Employee Handbook to accessing our E-learning site.

Our internal communications team are constantly updating Chivas Spirit.

This is used by all areas of the business to provide updates or provide information on anything from new marketing campaigns, long service awards, competitions to welcoming new employees who have just joined the business.

If you’d like a video tour of how to use the site click here.

If you want to go straight to the Chivas Spirit website - click here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Communication Channels - Chatter

Pernod Ricard Chatter® is an internal social network created for business purposes . It enables all Pernod Ricard employees to share ideas and collaborate in a single location online.

Pernod Ricard Chatter® can be accessed from the My Portal page, but for a quick overview of the system click here.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Our Communication Channels – Company Tablet

So every one of you, wherever you work, whatever your role, can now access digital content on the Chivas Spirit website through your own company tablet. You can even choose to log in at home, if you have a Wi-Fi connection. You will have already had a chance to look at Chivas Spirit. Our intranet which will help make our communications with you more simple and direct. To allow easier access to the site, all permanent employees will be provided with a Company Tablet .

You should receive your tablet within your first couple of weeks, and once you are setup you could view this e- book from there!

Again – you may need to login to be able to access all the relevant functions on the tablet.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Additional Health & Safety Information

A few other considerations in respect of Health & Safety should form part of your Induction with us.

Many of you will be working at a computer screen for all or part of your day. It is essential that you have a ‘Display Screen Equipment’ (DSE) Assessment to ensure your workstation is setup correctly. Your manager should arrange this with a local DSE Assessor . If you haven’t had one in your first few weeks, please speak to your manager to have one arranged. Four additional items of training will be added to your Health & Safety Learning Plan . These are Toolbox Talks and should be delivered as a briefing via your Line Manager.

The four subjects covered are:

• CoSHH Toolbox Talk • PPE Toolbox Talk • Spillage Toolbox Talk • Waste Toolbox Talk

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

IT Support

IT systems required for your job should have already been requested, login details will be provided by your line manager on your first working day. Please Note – To access many of the pages within the e- book and on your tablet you will need an email address and password – your manager will provide you with this.

For further IT Support , please telephone The Chivas Service Desk on 0141 531 2280 or email 2280@pernod-ricard.com

Additional access should be requested either through your Line Manager or via the Chivas Service Desk on 2280@pernod-ricard.com – A CUARF (Chivas User Access Request Form) must be completed and approved by your line manager.

IT User Guides and Information available on Chivas Spirit on http://www.chivasspirit.com/resources - Click on IT.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

IT Support

Email access via personal devices can be accessed via https://outlook.com/owa/pernod-ricard.com enter your email address firstname.lastname@pernod-ricard.com and enter your network password

Self Service Password Reset and account lockout Procedure https://mypassword.pernod-ricard.com/ .

Chivas Applications Training should be provided by your local department super user or contact Employee Development Team on Employee.Development@pernod-ricard.com

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Creating a blend for your own palate

Next Steps



Stage 1 Checklist



Setting Objectives

 Identifying Development Needs



Creating Networks

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Stage 1 Checklist

If you have completed this workbook, please click on the image below to open the checklist, and provide us with some feedback on the Programme.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Setting Objectives

As you already know, as part of the Performance Management process, you will agree objectives with your line manager . Depending on when you join the company, you will agree on what is achievable in the short term , ie between now and the end of this performance year.

These should still be stretching goals, but also realistic, bearing in mind you will still be developing in the role . Even if you join at the start of the performance year, your objectives should be SMART – with the focus on what is realistic in the first year.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Identifying development needs

You and your manager should also work together to identify your development needs both in the short term and long term. This may be formal training courses, or maybe more on the job training. Some of these may be covered in your Stage 2 Induction , as they are essential to help you in your role.

All of this information should be captured on your Learning Plan.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Creating Networks

Whatever your role within the business, you will spend your first few months creating a network of contacts .

This should be the key people that you need to work with to do your job successfully.

Take some time to find out who they are and make a point of introducing yourself, either by phone or by e-mail.

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Last Updated : July 2018 Next Update : January 2019

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents

Once again, welcome to Chivas Brothers, we hope you enjoy your role and look forward to sharing in your success!

If you would like any further information regarding this Induction Programme, please contact the Employee Development team on:

Employee.development@pernod-ricard.com

Welcome

Our Company Our Brands

Our Culture Our People Next Steps Contents