Fall 2014 Hardlines Strategies

STORE OPERATIONS

Blish-Mize puts the CUSTOM in Customer Service: We Aim to Please—Ordering Made Easy O rdering product for your store can be a complicated

“We are large enough to service you with our large assortment of products, but we are small enough to take a more personal, custom approach to every store’s needs.” Blish-Mize has a wide offering of product assortments for your market. Take the guesswork out of your product selection! Every market is a little different—a popular product at your store may not sell at a store 50 or 100 miles away. That’s why Blish-Mize offers such a wide variety of product assortments. By tailoring the assortments to exactly what your customers are looking for, Blish-Mize minimizes the chance of you carrying product that isn’t turning. This, of course, impacts your profits. fees,” says Blish-Mize Vice President of Sales Doug Long. process, but with the variety of terms and products Blish-Mize offers, it doesn’t have to be. “We at Blish-Mize know that every store has different needs but everyone should be able to make easy purchases, without red tape or hidden

Blish-Mize’s variety of terms and products makes ordering easy.

Blish-Mize has multiple purchase levels.

ordering, you can place an order anytime, day or night. “Not only does it make ordering easier, but you can take part in promotions at any time of the day,” says Long. “It’s a more flexible process for your schedule.” If you aren’t online, you can purchase or lease an Electronic Scan and Order Handheld device from Blish-Mize. Blish-Mize provides a strong special order program. Being a Blish-Mize customer means you can meet the needs of a diverse range of cus- tomers and you can be the “go-to retailer” for those hard-to-find items. If a customer wants something you don’t have in stock, you can easily order it through Blish-Mize’s special order program. This program

Unlike co-ops that may require you to purchase a certain amount of inventory, Blish-Mize lets you dictate how much you need to buy. No matter how much or how little you purchase from Blish- Mize, there’s a program specifically tailored to your needs. The more you buy, the more you save. And, unlike some national co-ops, Blish-Mize doesn’t charge any ancillary fees. You can order from Blish-Mize via the web 24 hours a day, seven days a week. If you need to order something right away, it doesn’t matter if it’s outside of normal business hours. With online

4 Fall 2014 • Hardlines Strategies