2018-2019 Adopted Budget

GRAPHIC SERVICES

PROGRAMS

2016-17

2017-18 Budget

2018-19 Adopted

2019-20 Projected

Actual

Printing/Mailroom Provides graphic services and printing for departments of the City of Greensboro and Guilford County. Also provides mail services for all City departments.

Appropriation

999,624

1,013,669

1,012,138

1,019,525

Full Time Equivalent Positions

8

8

8

8

Departmental Strategies

 Maintain customer satisfaction rating of no less than 90%.  Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.

 Produce 30% or more of jobs on recycled paper when cost effective.  Ensure that all deadlines in Print Shop and Mail Room are met.

PERFORMANCE MEASURES

2016-17

2017-18 Budget

2018-19 Adopted

2019-20 Projected

Actual

Workload Measure  Number of printed images

5,919,821

6,000,000

6,000,000

6,200,000

Efficiency Measures  Percent of waste and reprints

<1%

<1%

1%

1%

99%

99%

99%

99%

 Percent of deadlines met

Effectiveness Measures  Percent of customer satisfaction  Percent of jobs on recycled paper

99%

98%

98%

98%

31%

30%

30%

30%

BUDGET SUMMARY

2016-17

2017-18 Budget

2018-19 Adopted

2019-20 Projected

Actual

Expenditures:

Personnel Costs

499,517 500,107

516,194 497,475

524,307 487,831

529,014 490,511

Maintenance & Operations

Capital Outlay

0

0

0

0

Total

999,624

1,013,669

1,012,138

1,019,525

Total FTE Positions

8.000

8.000

8.000

8.000

Revenues:

User Charges Internal Charges Fund Balance

244,554 757,085

201,500 812,169

180,000 828,417

185,000 830,626

6,722

0 0

3,721

3,899

All Other

841

0

0

Total

1,009,202

1,013,669

1,012,138

1,019,525

BUDGET HIGHLIGHTS  The FY 18-19 Budget is decreasing by $1,531.

61