2018-2019 Adopted Budget

Infrastructure - Engineering & Inspections

Departmental Objectives

 Promote a collaborative, efficient and responsive organizational environment that supports the needs of citizens, businesses and developers in the Greensboro area.  Provide for the construction of City resources to support desired growth or a quality of life that is attractive to economic development.

 Take measures to ensure regulatory compliance standards are met.  Provide a safe transportation system that ensures mobility for all users.  Develop and implement strategies to promote environmentally sound practices.  Maintain City assets and resources to provide efficient and effective municipal services.

 Identify and implement cost saving measures and increase revenue generating opportunities.  Provide cost efficient inspection services as compared with other North Carolina jurisdictions.  Provide support to public safety personnel and residents.  Provide training and certification opportunities to employees.  Complete work orders and mission critical functions within departmental adopted standards.  Support and promote City services and communicate effectively with both internal and external customers.  Develop and manage departmental budgets that efficiently provide for quality service to meet the demands of the community.

 Promote and educate employees on workplace safety.

PERFORMANCE MEASURES

2016-17

2017-18 Budget

2018-19 Adopted

2019-20 Projected

Actual

Workload Measures  Number of plan reviews conducted  Number of work orders completed  Number of City facility audits performed

1,683

1,600

1,700

1,700

83,140

81,000

83,150

83,150

87

87

88

88

 Number of roadway footage inspected (including resurfacing)

593,300

280,000

450,000

300,000

 Number of linear feet of new sidewalk installed

317,708

200,000

250,000

250,000

Efficiency Measures  Average cost per plan review  Percent of major facilities audited

$389

$349

$427

$437

100%

100%

100%

100%

 Percent of City of Greensboro inspection costs compared to other jurisdictions

62.4%

57.4%

62.0%

62.0%

 Average number of inspections per day per inspector

18.8

18.3

18.0

18.0

Effectiveness Measures  Percent of plan reviews completed within time commitments

99%

98%

98%

98%

 Percent of work orders completed on time

91%

84%

92%

92%

90%

100%

100%

100%

 Percent of construction projects completed within targeted timeline  Percent of trades inspections completed within targeted timeframe

94%

90%

94%

94%

Adopted FY 2018-19 Budget

78