Europa Proposal 2017

6.0 Technical Support

60% of motorcycle breakdowns are batteries and punctures. RAC patrols carry bike batteries and tyre plugging kits as standard.

Based on patrol and customer feedback we have extended our parts range to include CTEK battery charger / optimiser. We identified this as common issue with motorcycle breakdowns / usage and now all patrols have access to provide customers with this self sufficient piece of equipment which reduces inconvenience and enhances battery life. In the event we cannot repair the motorcycle we have extensive recovery solutions in place. We have over 100 recovery drivers operating over 55 recovery vehicles all of which have specialised motorcycle recovery equipment. In addition we are further enhancing recovery trailers in a number of patrol

vehicles to position these strategically around the UK dependant on volume usage.

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