Europa Proposal 2017

Europa and RAC

9.0 Management Information

Insight Portal RAC provide detailed management information giving our partners incident volumes, types of breakdown claim, fault trends and details of repeat breakdowns. Europa already have access to our Insight Portal to view breakdown claims information for RAC Bike Insurance customers. Below is a generic account for you to see how the portal works. User id: RACAzure\EuropaEuropa Password: EEGENd4a048df59 Link: http: www.rac.co.uk/ business/racinsight Going forward we are developing our management information into the next generation of reporting which will enable our insurance partners to gain additional customer insight. Opposite is a description of our plans.

Next Generation Reporting RAC next generation of customer MI will provide tactile, interactive dashboard functionality to any device, delivering data rich dashboard components. Apps for IOS, Android and Windows will be available, together with standard browser access. In addition to dashboards and reporting, RAC will deliver self- serve MI in the cloud, providing customers with the capability to build their own customised MI suites with a few simple clicks, and allow distribution of reporting throughout your trusted domain. Data can be displayed through either tabular or rich, interactive visualisations, and published to your mobile device or browser/ workspace.

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