Cross Keys Bank Summer 2013 Newsletter

Customer Spotlight: Doug’s Market AWG Recognizes Excellence in Merchandising Recipients )

March 24th, 2013 was a great day for Doug and Beverly Curtis. Their grocery store, Doug’s Market in Tallulah, received the impressive Associated Wholesale Grocers Brands Merchandising Award for 2012. Such high marks are only reserved for those retailers who have demonstrated innovative, creative, thought provoking ideas that ultimately created new opportunities and enhanced sales and profits within their store. Given the small community of Tallulah, one may wonder how Doug’s Market was able to compete with much larger stores in his co-op. “I was selected because of my store brand sales, they were twice the average as compared to much larger retailers” and “our use of the store brands to market to the lower income customer was effective because there’s not much money in Tallulah.”

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It is not surprising to hear of the accolades heaped to Doug’s Market. Doug Curtis, a native of Sabine Parish, has been in the grocery business since 1967, when he opened his first store called, Curtis’s Save Mart, in St. Joseph, LA. Significantly, that’s the same year Doug became a customer of the bank. Doug has seen a lot of changes in banking during his 46 years as a customer. “We use internet banking which makes it easy to reconcile our accounts and allows us to use an accountant that lives in Tennessee. None of that would be possible without internet banking.” He says that Cross Keys Bank has advanced technologically, but still remains committed to serving the community where their customers work and live. “If it wasn’t for the bank I wouldn’t be here today – the bank has supported me throughout my career. I’m just a small-town independent businessman and I appreciate the culture of the bank. “Anytime I’ve ever needed something, all I have to do is pick up the phone.”

The recipients included:

AWG Brands Merchandising Doug’s Market in Tallulah, Louisiana owned by Doug & Beverly Curtis Grocery Merchandising El Rancho on Coit Road in Dallas, owned by Salah, Mario and Khaled Nafal Bakery Merchandising Cannata’s Park Avenue in Houma, LA owned by Vince Cannata Deli Merchandising Town & Country Discount Foods , Mountain Home, AR owned by the Jones and Randall Families Meat Merchandising Super Saver Cornhusker owned by Russ, Pat & Jane Raybould Seafood Merchandising Crest on May Avenue in Oklahoma City owned by Bruce Harroz Produce Merchandising Albertson’s Oakmont in Ft. Worth, TX owned by Albertson’s LLC Outstanding Marketing Campaign Price Less Foods in Elizabethtown, TN owned by Houchens Food Group Outstanding Merchandising Event Prenger’s Apple Market in Marceline, MO owned by Rick Prenger Pruett’s in Broken Bow Oklahoma, owned by RC & Ray Pruett Floral Merchandising Hays Food Town inWynne, AR owned by David King

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