2015 Q4 LIFE@reliance Newsletter

Blue Distinction Centers for Specialty Care It’s a fact – some special health conditions require specialty care. Under the Reliance Rewards medical plan, you have access to Anthem Blue Cross Blue Distinction Centers, which are hospitals specifically contracted for certain conditions of: • Cardiac Care

QUALITY CARE MEANS BETTER HEALTH AND LOWER COST

Blue Distinction Centers for Knee/Hip Replacements had 14.3% fewer readmissions and 11.1% fewer complications than non-designated hospitals, with 22.5% cost savings.

• Complex and rare cancers • Knee and hip replacement • Spine surgery • Solid organ and bone marrow transplants

What makes a hospital a Blue Distinction Center for Specialty Care? Among criteria created by independent medical organizations and experts, Blue Distinction Centers are known for their expert health care team, the number of times they’ve done a procedure, and their track record for results in specialized care. Blue Distinction Centers deliver excellent care with faster recoveries and better expected outcomes. And the best part about them? They offer this extraordinary quality of care at no extra cost to you. If you or one of your family members covered under Reliance Rewards medical needs care for any of the conditions listed above, make sure your doctor is aware of the Anthem Blue Cross Blue Distinction Center network. You can also call Anthem Blue Cross Customer Service at 844-736-9509 or your Anthem Blue Cross Primary Nurse. Or follow the directions below to search online at the Anthem website.

WITH OVER 2,200 BLUE DISTINCTION CENTERS NATIONWIDE. IT’S EASY TO FIND ONE

1. Log in to anthem.com/ca. 2. Log in with your username & password 3. Select Find/Rate a Doctor . 4. Under “I’m looking for a” select Hospitals and Facilities. 5. Under “Who specializes in” select General/Acute Care Hospitals and then enter your location details. 6. Hit Search . 7. Hover over “Quality Snapshot” next to a provider name to find its Blue Distinction Center recognition. Or, from the “Refine Results” column on the left, click Recognition/Awards and then select a Blue Distinction Center by type of care.

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