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On the Make Payments Overview page under the Bills & Payments tab, click the “View/Change payee details” link If you no longer need a payee, you can deactivate or permanently delete them from your bill pay, however this does not erase data from an existing payment using that payee.

DEACTIVATING OR DELETING A PAYEE

First, select the payee you want to delete or deactivate on the Make Payments Overview page under the Bills & Payments tab.

Click either the “Delete payee” or “Deactivate payee” link.

Click either the Delete Payee or Deactivate Payee button.

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