Northwest Bank Online Banking & Bill Pay

Getting Started7
New User Enrollment7
Logging In11
Logging Off13
Resetting A Forgotten Password14
Home Page16
Home Page Overview16
Account Summary Overview18
Account Details Overview19
Quick Transfer21
Account Grouping22
Editing a Group Name23
Deleting a Group23
Protecting Your Information24
General Guidelines24
Login ID and Password24
Fraud Prevention24
Security Preferences25
Change Password25
Change Login ID26
Secure Delivery27
Mobile Security Preferences28
Enabling Touch ID or Fingerprint Login28
Enabling Passcode Authentication30
Disabling Passcode Authentication, Touch ID or Fingerprint Login31
Alerts Overview32
Date Alerts33
Account Alerts34
History Alerts35
Online Transaction Alerts36
Security Alerts Overview37
Edit Delivery Preferences37
Secure Message Overview38
Sending a Secure Message39
Transaction Types40
Moving Money Overview40
Transfer Money42
To and From Northwest Accounts42
From External Account to Northwest Account44
From Northwest Account to External Account48
Pay Northwest Loans51
Deposit Only56
Linking Someone’s Northwest Account56
Single Transfers Between Northwest Accounts57
Adding A Personal External Account58
Verifying A Personal External Account59
Online Activity Center Overview60
Using Filters61
Creating or Deleting Custom Views Using Favorites61
Canceling Transactions62
Bill Pay63
Biller Set Up64
Schedule Payments66
Automatic Payments67
Change/Cancel Payments68
View Bill History69
Send Money with Zelle®70
Initial Setup70
Adding a Recipient71
Send Money with Zelle®72
Request Money with Zelle®74
Split Payment with Zelle®75
Zelle® Settings76
Viewing Your Statements77
Stop Payment Request80
Single Check80
Multiple Checks83
Reordering Checks86
Text Banking87
Open an Account89
Money Desktop93
Credit Card97
Getting Started98
Manage Address Info101
Account Preferences102
Themes and Languages103
Branches and ATMs105

Made with FlippingBook - Online magazine maker