Southwest Perennials

Southwest Perennials, Inc. 2015 – 2016 Catalog


TERMS: Regular terms are cash unless credit with Southwest Perennials has been established. Southwest Perennials accepts checks in advance and credit cards. Credit may be offered to our customers who have been in good standing for at least one year. All credit accounts are due and payable net 30 days from the invoice date. Past due accounts are subject to a 1.5% finance charge per month AND WILL BE ASSESSED TO ALL DELINQUENT CREDIT ACCOUNTS. Southwest Perennials also reserves the right to suspend orders on delinquent accounts. All returned checks are subject to a $30.00 charge. Mastercard, Visa, and Discover credit cards can be accepted for payment. We do not accept American Express. IF legal action is necessary, TEXAS jurisdiction applies. Prices are subject to change without notice. A valid state (Texas) sales tax certificate is required for all Texas customers before shipment. There will be no retail sales. CLAIMS: ALL SHIPMENTS MUST BE EXAMINED UPON RECEIPT BY THE CUSTOMER OR CONSIGNEE. REMOVE TRAYS FROM THE BOX IMMEDIATELY AND PLACE TRAYS IN A WELL-LIT AREA WITH PROPER HEAT/AIR. WATER IF NECESSARY. When removing plugs, please be careful. Use a dislodging tool or a blunt cake spatula – do not pull the plant out by leaves and stems. IF YOU RECEIVE ANY UNACCEPTABLE/QUESTIONABLE MATERIAL, YOU MUST CONTACT SOUTHWEST PERENNIALS WITHIN 48 HOURS . SOUTHWEST PERENNIALS RESERVES THE RIGHT TO HAVE ALL QUESTIONABLE PRODUCT RETURNED AT OUR EXPENSE IN SOUTHWEST PERENNIALS’ ORIGINAL BOXES. IF THE MATERIAL IS TRANSPLANTED OR DISCARDED, SOUTHWEST PERENNIALS WILL DENY REFUNDS/CREDIT. DO NOT DESTROY THE BOXES! FAILURE TO REPORT ANY UNACCEPTABLE OR QUESTIONABLE PRODUCT WITHIN 48 HOURS WILL RESULT IN DENIAL OF ANY REFUND/CREDIT. REFUNDS BEYOND 48 HOURS WILL BE AT THE SOLE DISCRETION OF SOUTHWEST PERENNIALS. Transportation problems and quality problems incurred by transportation will be the responsibility of the customer/consignee to initiate a claim, noting condition of the plant material and boxing on the bill of lading. The customer/consignee must immediately notify the carrier for an inspection. Also, the customer/consignee must notify the broker or Southwest Perennials of the problem. Southwest Perennials limits its liability to the purchase price of the plant material. SHIPPING: Southwest Perennials cannot guarantee against loss by freight carriers. Southwest Perennials takes extra precautions by netting, and/or shrink wrapping our product to keep it from being knocked out of the pot by the carrier. Southwest Perennials ships plant material by Fed Ex, Lone Star Overnight, and numerous LTL freight carriers. Pallet shipment with a minimum of four (4) boxes usually offers the best rate with our LTL carriers. Please call for shipping estimates. SOUTHWEST PERENNIALS DOES NOT FILE FREIGHT CLAIMS WITH FEDEX. YOU MUST SHIP FEDEX AT YOUR OWN PERIL. We do not ship UPS. The shipping company is the agent of the purchaser (all shipments become the property of the purchaser when the shipping company picks up the order).

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