IQ Apartments

end of each meeting directly to the email list assigned to each property. Communication is the key to our business and real time communication is fast becoming the accepted standard in the strata management industry. With this software package we have:  Efficient distribution of correspondence such as levy notices, arrears, minutes, agendas etc.  Full audit trail available evidencing delivery to Aust post or via email.  Able to demonstrate delivery to an email gateway as well as confirm opening of email.  Automated print delivery in the event of email failure  Aim is to reduce arrears and delays in responding to arrears management.

5. Civium Task Management (CTM) The last component of the system is the one we most recently developed for internal task

management. Every task assigned to your strata manager is logged immediately following the AGM and each subsequent task that requires completion throughout the year is logged into CTM. Each complex managed by Civium Strata People can elect to have a report on the status of each task emailed to the Executive committee at the end each week or month. In the event a task remains un- actioned by your strata manager for a period of 30 days or more a report is then sent you the Strata Division Manager for their attention.

Never before has a Strata Management company provided this level of transparency and commitment to provide the highest level of service and accountability.