IQ Apartments

 Assign a dedicated on site building manager with a support team consisting of a senior strata manager and senior facilities manager  Engage the in-house support services consisting of our dedicated teams for insurance, automated debtor collection, compliance, financial reporting  Partner with our sub-contractors and tradespeople for all service contracts to enhance and assist the overall management systems including developing an asset register, establishing and maintaining an inventory of spares, managing the preventative maintenance contracts and follow up where maintenance has not been performed  Enhance our relationships with business to business partners in relation to services to ensure they are performed (as a minimum) to the statutory levels of competency  Assess and recommend life cycle planning requirements across the property to minimise risk and impact on the sinking funds and/or operating budget  Work within and monitor compliance with the ACT Unit Titles (Management) Act 2011 Practically speaking this translates into the strata and facility manager inspecting the property each day, taking note of cleanliness, adherence by tenants to rules and regulations, lighting, repairs & maintenance and garden maintenance. Having the team on site also allows timely responses and action on all other unforeseen issues that will ultimately arise.

Level of insurance; coverage particularly in respect to Workers Compensation and Public Liability

Civium Property Pty Ltd is the holder of all insurance cover. Civium Strata People is party to that insurance policy and includes:  Workers Compensation  Professional Indemnity $10,000,000  Public Liability - $20,000,000.00  Products Liability - $20,000,000.00 in the aggregate

** Anywhere in the Commonwealth of Australia or New Zealand