Complete 2014 Catalog

IV

✔ By mail Simply fill out our handy order form or your own purchase order and send it to our mailing address below. Use any one of these easy ways to order: ✔ By toll free phone (USA and CANADA) 1-800-253-2954 International 1-760-255-1030 ORDER & SHIPPING INFORMATION ✔ By fax 1-760-255-1077 Fax your order any time of day or night.

OUR BUSINESS HOURS

USA ORDERS We generally ship United Parcel Service or Fed Ex Ground Services whenever possible. Include your com- plete shipping address along with your mailing address and phone number. UPS/FEDEX will not deliver to a post office box. If you require parcel post, please advise us. Parcel Post or other special services may incur additional charges. SPECIAL AIR SERVICE* Please call for quotes if you wish air service. We ship UPS Next Day, 2nd Day or 3 Day within the USA. NOTE: We cannot ship adhesives via Air Freight. SHIPPING CHARGES To determine your shipping and processing charges, you will need to find your Zone by consulting the Official Zone Chart on page V. Then use the chart on page VI to find the shipping charge in your zone column for the weight of your order. Use the next full pound for frac- tions of a pound. Rates on this chart do include insur- ance coverage up to $25,000. Shipping charges listed on page VI are subject to change without notice. Large equipment will be shipped via truck freight prepaid and billed to your invoice. For assistance with freight charges on large equipment please call our toll free customer service number, 1-800-253-2954. OUR ADDRESSES MAILING ADDRESS: For all correspondence, remittances and orders. 2620 W. Main St. Barstow, CA 92311 SHIPPING AND PLANT LOCATION: Please send all returns, etc. by UPS to our plant location: 2620 W. Main St. Barstow, CA 92311 EMAIL: diamondpacific@aol.com

OFFICE: 8:00 a . m . – 5:00 p . m . Pacific time. (GMT -8:00) Monday–Friday.

HOW TO ORDER State catalog number, item description and size when ap- plicable. Also state year (or year purchased) and model type of machine when ordering replacement parts as some parts vary slightly from model to model. *We close on holidays, and the Saturday preceding Monday holidays, and sometimes early other days. If you are coming from out of town, please call to make certain we will be open, or to make an appointment. MINIMUM ORDER FEE Orders under $20.00, including orders for spare parts, will be charged a $2.00 service fee in addition to ship- ping and processing fees. PRICES All prices subject to change without notice. Items will be invoiced at current prices. We reserve the right to correct any errors in this catalog. SPECIAL ORDER FEE For special order items not manufactured by Diamond Pacific there will be a $10.00 Special Order fee in ad- dition to shipping and processing charges. To order, check on a previous order or for other inquiries, please call during the hours above. Office closed Saturday and Sunday. RETAIL SHOP: 9:00 a . m . – 4:30 p . m . Monday–Friday. Saturday, 9:00 a . m . – 3:00* p . m . DEALERS Please write or call for dealer information. PAYMENT Payment must accompany order. When sending payment with your order please allow enough to cover shipping and processing charges. We do honor Visa, Master Card, Discover Card, and American Express. Send your card number, expiration date, and your signature when order- ing by mail if you wish to use a credit card. California residents must add sales tax.