Complete 2014 Catalog

V

ORDER & SHIPPING INFORMATION

DELIVERY, BACK ORDERS, AND SHORTAGES Orders for standard catalog items are generally packed within 3-5 business days and shipped by ground carrier. Allow sufficient transit time from our factory to your destination when estimating delivery time. For large quantities, special order or modified items, please call for prices and delivery time. Orders may be shipped in two or more cartons, and will be marked that way on the carton. If all cartons are not received within 3-4 working days please call customer service. For short- ages in complete shipments, contact Customer Service immediately and provide the invoice number as shown on the packing slip. Be sure to examine the contents and packing material carefully for small items that may have been missed during the unpacking of the parcel. If an item is not available for shipment within the deliv- ery time, it will be back ordered and shipped as soon as possible by ground carrier. Back ordered items will be indicated on the shipment’s packing list. Our back order policy does not apply to International shipments because of shipping restrictions. These items should be added to your next order. RETURN OF MERCHANDISE Any merchandise received that is not satisfactory may be returned to us within ten days of receipt for full refund of purchase price of item only , provided merchandise is returned in its ORIGINAL CONDITION and shipping is prepaid. Insure the items for full value as we cannot be responsible for loss or damage in return transit. Any item returned after the 10 days may not be accepted for refund and will be subject to a 20% re-stocking fee.

CANADIAN ORDERS* We ship UPS to those Canadian areas having that service, otherwise, orders weighing less than 66 lbs. will be shipped parcel post. Heavier orders will be shipped truck freight. ORDERS CANNOT BE SHIPPED COD INTO CANADA. FOREIGN ORDERS* We ship parcel post on orders below the weight limits for your country, and air or ocean freight collect on heavier orders. Generally, air freight is the best way. Please include complete shipping instructions. Fed Ex, UPS, or other air services are available to most countries. Brokerage and Customs fees are the responsibility of the Customer. We do not have any information on these charges; they are incurred at your country's Port of Entry. * Foreign orders must have phone number for freight companies to contact. No orders accepted without phone number.

* NOTE:We cannot ship adhesive products to Canada or elsewhere outside the USA. Also, we cannot ship these products within the USA via air freight.

DAMAGE IN SHIPMENT Open your packages upon receipt. SAVE ALL PACK- ING AND CARTONS UNTIL YOU ARE CERTAIN MERCHANDISE IS NOT DAMAGED. Any adjust- ment for damage to merchandise in shipment must be made to the carrier. If there is any visible damage at time of delivery, the carrier must make note of this on receipt. In case of concealed damage discovered after unpacking, con- tact the delivery carrier immediately and request an inspection. SAVE ALL PACKING AND CARTONS.

Please Note ➸

OFFICIAL ZONE CHART

This chart shows the zone from Barstow, California, for your ZIP Code. To use the chart find your ZIP Code Prefix (the first three numbers of your ZIP Code). Your delivery

ZONE from Barstow is shown to the right of the prefix. To determine the estimated shipping costs use the standard shipping/processing chart on the next page.

700-709..................7 710-711..................6 712-716..................7 717-719..................6 720-725..................7 726-738..................6 739.........................5 740-768..................6 769.........................5 770-789..................6 790-794..................5 795-796..................6 ZIP CODE UPS PREFIX ZONE

865-874..................4 875-877..................5 878-879..................4 880-885..................5 889-892..................3 893-898..................4 900-935..................2 936-939..................3 940-961..................4 970-975..................5 976.........................4 977-994..................5 ZIP CODE UPS PREFIX ZONE

492.........................8 493-495..................7 496-497..................8 498-499..................7 500-503..................6 504.........................7 505.........................6 506-507..................7 508-516..................6 520-559..................7 560-562..................6 563-564..................7 ZIP CODE UPS PREFIX ZONE

565.........................6 566-567..................7 570-576..................6 577.........................5 580-588..................6 590-591..................5 592-593..................6 594.........................5 595.........................6 596-599..................5 600-634..................7 635.........................6 ZIP CODE UPS PREFIX ZONE

636-639..................7 640-649..................6 650-652..................7 653.........................6 654-655..................7 656-676..................6 677-679..................5 680-689..................6 690.........................5 692.........................6 691-692..................6 693.........................5 ZIP CODE UPS PREFIX ZONE

ZIP CODE UPS PREFIX ZONE 004-306..................8 307.........................7 308-324..................8 325.........................7 326-349..................8 350-362..................7 363.........................8 364-367..................7 368.........................8 369-375..................7 376-379..................8 380-397..................7

ZIP CODE UPS PREFIX ZONE 399.........................8 400-402..................7 403-418..................8 420-424..................7 425-426..................8 427.........................7 430-459..................8 460-469..................7 470.........................8 471-479..................7 480-489..................8 490-491..................7

ZIP CODE UPS PREFIX ZONE 797-799..................5 800-812..................5 813-815..................4 816-832..................5 833.........................4 834-838..................5 840-847..................4 850-851..................3 852.........................4 853-854..................3 855-860..................4 863-864..................3