Sales Shop Report Writing

MISSION STATEMENT

Hospitality Softnet, Inc. is committed to providing THE BEST quality assurance shopping surveys in the industry. Our goal is to give hotels detailed , accurate feedback that can be used in their training and monitoring efforts. Our program is designed not only to be a monitoring tool, but a positive training tool. We maintain the highest of professional standards by utilizing shoppers that are skilled, experienced, and have proven records of accomplishment in the hospitality sales industry.

Report Writer Expectations

 Report writers will need to meet all deadlines in turning in the reports, as timeliness is one of our important selling points to our customers .

 For "Final" Audios received by 9 am, the written report is due 8 AM Eastern Time the next business morning. For example, if received at 9 am on Monday, report is due to HSI by 8 am Tuesday.  For "Final" Audios received after 9 am, the written report is due 8 AM Eastern Time 1 additional day later. For example, if received at 11 am on Monday, report is due to HSI by 8 am Wed.

REQUIREMENTS:



 Computer with Microsoft Word 2003 or higher

 Email with high speed internet

 Virus Protection Program

 Speakers on the computer

 Be reliable and be able to accommodate the minimum number of shops each month as agreed upon.

3 Confidential. For use by Hospitality Softnet Staff only