PEILCC Annual Report 2024

STRATEGIC TARGET • PEOPLE & CULTURE STRATEGIC TARGET Build a customer-focused, high-performance work environment that results in greater employee involvement, development, innovation and creativity. CORPORATE OBJECTIVES 1. Always recruit, retain, and develop the best people. 2. Foster a culture of performance, communication, and engagement. 3. Rigorously establish and promote a healthy, safe, and respectful workplace.

Actual 2022-2023

Target 2023-2024

Actual 2023-2024

Target % 2023-2024

Target 2024-2025

PERFORMANCE MEASURES Training Hours per Employee - FTE

10.87

10

20.34

203.4%

10

EMPLOYEE EXCELLENCE Plan

45.8%

90%

67.76%

75.3%

90%

Employee Wellness Rate

97.24%

99.2%

97.94%

98.7%

98%

Lost-Time Frequency

4.69

8

4.70

58.8%

8

PERFORMANCE HIGHLIGHTS

The PEILCC continued to re-invest in its employees training and development by providing them with a range of developmental opportunities over fiscal 2024. The PEILCC training hours per employee were up significantly from 10.87 hours in fiscal 2023 to 20.34 hours for fiscal 2024. This is a result of an emphasis on product knowledge courses facilitated through the PEILCC. More employees are also utilizing the PEI Public Service Commission’s training opportunities and offerings. We continue to offer Wine and Spirit Education Trust (WSET) training and the PEILCC Development & Training Fund continues to be utilized by staff along with the Union of Public Sector Employee and Public Service Commission Development & Training Fund. These funds are allocated to developmental opportunities that assist employees in achieving their personal career objectives, while simultaneously bridging individual performance gaps that collectively lead to increased levels of organizational success. The PEILCC had continued success in fostering high levels of workplace wellness and safety over fiscal 2024. In addition to efforts in employee engagement and the provision of OH&S training, new disability management initiatives and decreases in workplace accidents leading to lost time. A healthy workforce is extremely important to the PEILCC, particularly given the physically demanding work involved in many operational processes. Continued effort in this regard will be an ongoing priority moving forward.

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PEILCC 2023-2024 Annual Report