Bank of Akron Personal Online Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
7
User Enrollment
7
New User
7
Logging Off
8
Resetting a Forgotten Username
9
Resetting a Forgotten Password
10
Transactions Page
12
Transactions Page Overview
12
Account Settings
14
Viewing and Printing a Transaction Image
15
Attaching an Image to a Transaction
16
Security
17
Protecting Your Information
17
General Guidelines
17
Login ID and Password
17
Fraud Prevention
17
Alerts Overview
18
Edit Delivery Preferences
18
Editing Alerts
19
Account Alerts
19
Security Alerts
20
Secure Message Overview
21
Sending a Secure Message
22
Transaction Types
23
Moving Money Overview
23
Transactions
25
Transfers
25
Managing Transfers
27
Deposits
28
Viewing Check Deposit History
29
Customer to Customer
30
Adding a Payee
30
Deleting a Payee
31
Sending Money to a New Payee
32
Sending Money to an Existing Payee
33
Viewing Payment Details
34
Loan Transfers
35
Managing Transfers
37
External Transfers
38
Adding External Account
38
Deleting an External Account
40
External Account Transfer
41
Manage External Transfers
42
Pay Bills
43
Payments Overview
43
Creating a Payee Overview
45
Creating a Payee
46
Editing a Payee
48
Deactivating or Deleting a Payee
50
Scheduling a Payment
51
Setting Up Autopay
52
Editing a Payment
54
Deleting a Payment
55
Setting Up E-Bills
56
Cancelling E-Bills
57
Setting Up Reminders
58
Editing a Reminder
59
Alerts
60
Creating a Report
61
Searching Records
63
Editing a Report
64
Deleting a Report
65
Changing or Deleting a Funding Account
66
Editing a Funding Account
67
Creating a Category
68
Changing a Category Name
69
Editing a Category
70
Deleting a Category
71
Contacting Client Services
72
Services
73
Stop Payment Request
73
Single Check
73
Range of Checks
75
Manage Cards
77
Disabling or Enabling a Card
77
Disabling Merchant Controls
78
Disabling Transaction Controls
79
Statement Delivery
80
Account Reporting
82
Creating a New Report
82
Deleting an Existing Report
83
Running an Existing Report
84
Settings
85
Profile
85
Settings
86
Changing Account Order
86
Locations
87
Branches and ATMs
87
Contact Us
88
Secure Contact Form
88
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