10427 The Retailer Autumn 2018_Final Draft Pages
this issue
03 News from the BRC British Retail Consortium response to the Chancellor’s Budget // Helen Dickinson, BRC 06 BRC NIELSEN SHOP PRICE INDEX September 2018: SECOND MONTH OF SHOP PRICE INFLATION
06
SEPTEMBER SUFFERS FROM SUMMER HANGOVER
07
Trust in the future of cyber-retailing // James martin
08
Risk of a wrong turn on rates // DAVID LONSDALE
09 Nearly out of time – Brexit deal for consumers needed now William Bain 12 Winning the hearts — and wallets — of UK shoppers with instant refunds // Luke Flomo, trustly
14
Retail 2019 – What do consumers want? // Wayne Snyder, JDA
16 How can merchants navigate the future of payments? // Ali Combes, CMSPI 18 Foodservice - the recipe for success or the kitchen nightmare? // Ken Higman, JLL Foodservice Consulting
20
Make Time for TOM // Melissa Horowitz , CMG
22 Identity Management in Retail: The Good, The Bad, and The Ugly // Doug Norton-Bilsby, ForgeRock
24 Leading retail from the front – Data Literacy is key // Paul Winsor , Qlik
26
Don’t Turn A Deaf Ear to Business Rates Reform // John Webber , Colliers International
4 | autumn 2018 | the retailer
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