The Gavel Fall 2018

The Gavel Fall 2018

Our Journey

to the Future

The destination is known, but only together we can discover the path

Dedicated Support Team

Sara Menor, District Manager II

18 new

During the interview process, many shared their reasons for wanting to be on the OPS team which included helping their co-workers and desiring to be a part of something that will last beyond their years employed at the court. Their efforts will greatly contribute towards the success of the next three go-lives scheduled in 2019.

Our ‘Journey to the Future’ now has

co-pilots!

As of November 13, 2018, a combination of 18 Legal Processing Assistants and Judicial Assistants joined the court’s new Operations Project Support team (OPS). For the next two years, the OPS team will be dedicated full-time to the implementation of Project II case types which include: Appeals, Civil, Small Claims, Landlord Tenant, Family, Probate and Mental Health. The OPS team will be collaborating with court leadership, subject matter experts, the Project Management Office, and our technology team. This group has an immense amount of experience ranging from just under 5 years to over 20 years of court experience. These individuals voluntarily left the comfort and familiarity of their current assignments to join this new team, with the goal of sharing their knowledge and expertise for the benefit of all.

“The OPS team has

been tasked to draft

and test training

materials that

integrate both

Odyssey functionality

and the business

process already in

place, which will put

staff in a better

position for the

implementation of

Project II.”

Supervising Judge Tara Reilly

OPS Team Member Nadya Avakian

OPS Team Members Lorena Del Rio and Crystal D’Amico

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