Microsoft PowerPoint - CAPM Exam Prep Part 1.pptx

CAPM ® Exam Prep Part 1

Agreements / Contracts (Pages 94-95)

Agreements

• Memorandum of understanding • Service level of agreement • Letter of agreement • Letter of intent

Contracts

Work done for an outside organization

• Emails • Verbal

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Tools & Techniques: Develop Project Charter (Page 95)

Tools

Data Gathering

Interpersonal & Team Skills

• Conflict mgmt. • Facilitation • Meeting mgmt.

• Brainstorming • Focus groups • Interviews

Meetings

Expert Judgment

-Continued

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Tools & Techniques: Develop Project Charter ( Continued, Page 95)

Tools

• Expert judgment: Expertise may be required to complete the project charter and many other project processes. May be received from …

– Sources within the organization – Outside experts – Project stakeholders

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