technicolor - 2018 Registration document

5 DISCLOSURE ON EXTRA-FINANCIAL PERFORMANCE HUMAN CAPITAL

Relations with external stakeholders 5.2.8 GRI [102-21] [102-40] [102-42] [102-43] [102-44] [103-1 Indirect economic impacts] [103-2 Indirect economic impacts] [103-3 Indirect economic impacts] [103-1 Training and education] [103-2 Training and education] [103-3 Training and education] [103-1 Local communities] [103-2 Local communities] [103-3 Local communities] [103-1 Public policies] [103-2 Public policies] [103-3 Public policies]

Technicolor’s main activities are in the field of Entertainment Services and Connected Home devices. They require creative talents for innovation of technologies and services and for development of products. This leads Technicolor to maintain relationships with a variety of key stakeholder groups to ensure growth and sustainability of its businesses, primarily: clients and customers; • investors and shareholders; • education bodies; • communities; • suppliers and subcontractors; • public authorities. • Within these general categories, specific stakeholders are identified as engagement opportunities based on their nearness to or connection with critical aspects of Technicolor (people, products, services, or property). Dialog may take place in a variety of ways, such as face-to-face meetings, memberships, surveys, contracts, or public event/forum/webinar/panel, as detailed in the below descriptive examples. Customer satisfaction is monitored and managed through regular face-to-face structured meetings with individual customers and executive review of any customer complaints for all activities. In addition, Connected Home also drives customer satisfaction surveys (15 in 2018) for its activities as they involve a large number of customers. Findings of

these surveys and meetings are used to correct processes and improve relationships and quality of products and services. We maintain strong relationships with our shareholders and investment community. Technicolor participated to 311 events (roadshows, conference calls and conferences), met 312 institutions (institutional investors) and had 41 contacts with analysts during the course of the year. Overall Technicolor handled 375 meetings or calls with investors and analysts over the course of the year. Long-term cooperation with education bodies is key for fast growing and/or changing business domains to enable Technicolor to access to young highly educated talent pool whose skills fit with our requirements. See section 5.2.7. Technicolor maintains close relations with local communities in order to limit the impacts of the Company’s industrial activities on the local environment (e.g. noise pollution, light pollution, air pollution and road traffic). The Group strives to take the necessary steps in these contexts in order to achieve a satisfactory outcome for all concerned. Relations with suppliers and subcontractors are described in section 5.3.1 as well as in the Vigilance plan (section 5.10) Technicolor continues to develop trusted relations with public authorities where it operates in order to secure a favorable business, social and technological environment. Such relations are managed either directly or indirectly through industry associations, and follow strictly our business ethics rules, especially competition and anti-bribery rules as well as transparency through the national registration processes of declaration of interest.

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TECHNICOLOR REGISTRATION DOCUMENT 2018