Customer Loyalty Newsletter - March 2018

CUSTOMER LOYALTY | MARCH 2018 | ISSUE 18

8

NPS SCORES

September 1, 2017 to Febraury 28, 2018 Carlsbad (14)

100.00% 94.74% 94.12% 91.11% 90.67% 90.24% 87.50% 87.23% 86.96% 86.79% 86.67% 86.54% 86.27% 83.75% 82.76% 81.40% 81.11% 81.00% 80.58% 79.84% 78.13% 77.78% 77.36% 77.19% 76.25% 75.00% 74.29% 72.73% 72.73% 63.33% 55.93% 52.38%

Grand Junction - Wagner Rents (0011)

Silver City (16)

Steamboat - Wagner Rents (0013)

Commerce City - Wagner Rents (0012)

2nd Steel (98)

Carbondale - Wagner Rents (0008)

Grand Junction (02)

Gypsum - Wagner Rents (0010)

Durango (01)

El Paso - Wagner Rents (0017)

Fort Collins - Wagner Rents (0005)

Pueblo - Wagner Rents (0002)

Silverthorne - Wagner Rents (0015)

Windsor (09)

GOAL = 82% Albuquerque - Wagner Rents (0016)

Bloomfield (11)

Pueblo (03)

El Paso (12)

Albuquerque (10)

Tech Products (97)

Las Cruces - Wagner Rents (0021)

Denver - Wagner Rents (0004)

Aurora (00)

Aurora - Power Systems (05)

Hayden (04)

Albuquerque - Power Systems (15)

Carlsbad - Wagner Rents (0028)

Colorado Springs (39)

Burlington (06)

Hobbs (13)

Yuma (38)

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