2010 Best Practices Study
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Mgmt. Perspectives
Services/Other Products Provided (% of Agencies Providing)
Profile
Revenues
Average
+25% Profit
+25% Growth
Property & Casualty Claims Services (beyond traditional services)
Expenses
80.6% 75.0% 75.0% 47.2% 11.1% 63.9% 41.7% 30.6% 36.1% 13.9% 0.0%
87.5% 75.0% 75.0% 62.5%
71.4% 57.1% 71.4% 57.1% 28.6% 85.7% 57.1% 14.3% 42.9% 14.3% 0.0%
Profitability
Loss Control/Engineering/Safety Risk Management Consulting
Employee Overview
Data Analysis
Producer Info
Workers Comp TP Premium Financing
0.0%
Staff Service Info
87.5% 37.5%
Self-Insurance Programs
Technology
Household Contents Inventory Services Identity Theft Protection Programs
0.0%
Insurance Carriers
25.0% 12.5% 12.5%
Appendix
Captive Ins. Company Consulting/Management
Other*
*”Other” includes Legal Support, Stewardship Reports, Service Schedules, Seminars, Employment Law Hotline, Disaster Plan, Wellness, Business Continuity, Zywave, Advisen, and Pictometry
Average
+25% Profit
+25% Growth
Life & Health / Financial Wellness
66.7% 86.1% 50.0% 33.3% 19.4% 44.4% 33.3% 58.3% 61.1% 19.4% 61.1% 16.7%
62.5% 87.5% 50.0% 37.5% 37.5% 37.5% 25.0% 75.0% 62.5% 50.0% 62.5% 37.5%
71.4% 85.7% 42.9% 14.3% 14.3% 57.1% 14.3% 71.4% 42.9%
Enrollment
COBRA Administration
Government Compliance Service
Employee Benefits TPA
HR Consulting
Actuarial/Data Analysis
Pension/401(k)
Self-Insurance Programs
Investment Products (Securities, Stocks)
0.0%
Zywave
100.0%
PEO (Employee Leasing Products & Services)
28.6%
Other* 14.3% *”Other” includes Concierge Cards (Call Center), Seminars, Employment Law Hotline, Compliance Services, Client Resource Centers and Benefits Statements 8.3% 0.0%
2010 Best Practices Study
Agencies with Revenues Between $10,000,000 and $25,000,000
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