2010 Best Practices Study

Analysis of Agencies with Revenues Over $25,000,000

Mgmt. Perspectives

Service/Sales Support Staff

Profile

Average

Top 25% Average

Top 25%

Revenues

Commercial P&C

Personal P&C

Expenses

Number

75.7

22.2

Profitability

High

157.0

113.0

Employee Overview

Low

26.0

1.0

Producer Info

Average Book Serviced (Commissions)

$357,734

$625,878

$176,481

$601,183

Staff Service Info

Average Pay ($)

$56,530

$50,192

Technology

Average Pay (% of Book Serviced)

15.8%

28.4%

L&H/Financial

Multi-Line

Insurance Carriers

Number

32.2

*

Appendix

High

78.0

*

Low

8.0

*

Average Book Serviced (Commissions)

$455,516

$677,108

*

*

Average Pay ($)

$60,985

*

Average Pay (% of Book Serviced)

13.4%

*

*Insufficient Data

Account Executives

Average

Top 25%

The Account Executive is defined as a senior level position whose responsibility is to manage the overall service plan/activities for an existing book of business. Although the AE may have limited sales responsibilities, for the purposes of the study, they are classified as Service Staff. The position is often created to support and enable a producer to focus on new business production.

Commercial P&C Account Executives Number

32.0

High

133.0

Low

1.0

Average Book Serviced (Commissions)

$1,223,873

$1,955,450

Average Pay ($)

$117,019

Average Pay (% of Book Serviced) L&H / Financial Account Executives Number

9.6%

2010 Best Practices Study

7.7

Agencies with Revenues Over $25,000,000

High

23.0

Low

1.0

Average Book Serviced (Commissions)

$1,301,736

$2,431,413

Average Pay ($)

$97,696

Average Pay (% of Book Serviced)

7.5%

175