2010 Best Practices Study
Analysis of Agencies with Revenues Under $1,250,000
Mgmt. Perspectives
Service/Sales Support Staff
Profile
Average
Top 25% Average
Top 25%
Revenues
Commercial P&C
Personal P&C
Expenses
Number
1.7
1.8
Profitability
High
3.5
4.0
Employee Overview
Low
0.5
0.3
Producer Info
Average Book Serviced (Commissions)
$197,492
$401,168
$150,105
$330,738
Staff Service Info
Average Pay ($)
$36,601
$31,665
Technology
Average Pay (% of Book Serviced)
18.5%
21.1%
L&H/Financial
Multi-Line
Insurance Carriers
Number
0.8
2.2
Appendix
High
1.0
6.0
Low
0.1
1.0
Average Book Serviced (Commissions)
$116,003
$166,297
$156,489
$256,667
Average Pay ($)
$28,038
$34,953
Average Pay (% of Book Serviced)
24.2%
22.3%
Account Executives
Average
Top 25%
The Account Executive is defined as a senior level position whose responsibility is to manage the overall service plan/activities for an existing book of business. Although the AE may have limited sales responsibilities, for the purposes of the study, they are classified as Service Staff. The position is often created to support and enable a producer to focus on new business production.
Commercial P&C Account Executives Number
1.9
High
5.0
Low
1.0
Average Book Serviced (Commissions)
$121,129
$381,903
Average Pay ($)
$26,367
Average Pay (% of Book Serviced) L&H / Financial Account Executives Number
21.8%
2010 Best Practices Study
0.7
Agencies with Revenues Under $1,250,000
High
1.0
Low
0.5
Average Book Serviced (Commissions)
$8,140
$32,559
Average Pay ($)
$3,657
Average Pay (% of Book Serviced)
44.9%
25
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