Bank of Tennessee Business Online Banking Resource Guide

First page Table of contents Next page Last page

Getting Started	3
Business Online Banking Overview	8
Users	8
Subsidiaries	8
Recipients	8
Business Online Banking Transaction Types	9
Transaction Type Overview	9
Users Overview	10
User Management Overview	11
Adding a New User	12
Part 1 of 5: Establishing Transaction Type Rights	13
Part 2 of 5: Disabling a Transaction Type	14
Part 3 of 5: Editing Approval Limits for a Transaction Type	15
Part 4 of 5: Establishing Rights to Access Features	16
Part 5 of 5: Establishing Rights to Access Accounts	17
Editing an Existing User’s Rights	18
Deleting a User	19
Recipient Overview	20
ACH Only- Part 1 of 2: Adding a Recipient	21
ACH Only- Part 2 of 2: Recipient Account Detail	22
ACH & Wire- Part 1 of 4: Adding a Recipient	23
ACH & Wire- Part 2 of 4: Beneficiary FI Detail	24
ACH & Wire- Part 3 of 4: Intermediary FI Detail	25
ACH & Wire- Part 4 of 4: Recipient Account Detail	26
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient	27
Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail	28
Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail	29
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail	30
Wires Only (International)- Part 1 of 4: Adding a Recipient	31
Wires Only (International)- Part 2 of 4: Beneficiary FI Detail	32
Wires Only (International)- Part 3 of 4: Intermediary FI Detail	33
Wires Only (International)- Part 4 of 4: Recipient Account Detail	34
Wage Garnishment (ACH)- Part 1 of 2: Adding a Recipient	35
Wage Garnishment (ACH)- Part 2 of 2: Recipient Account Detail	38
Editing a Recipient	39
Editing a Recipient’s Templates	40
Deleting a Recipient	41
Payment Template Overview	42
Creating a Template	43
ACH Batch	44
ACH Collection	46
ACH Receipt	48
Domestic Wire	50
International Wire	52
Payroll	54
Sending a Single Payment	56
ACH Batch	56
ACH Payment	59
ACH Collection	61
ACH Receipt	64
Domestic Wire	66
International Wire	68
Payroll	70
Splitting a Payment	72
Payment From File	73
Viewing, Approving or Canceling a Transaction	75
Single Transaction	75
Multiple Transactions	76
Editing or Using a Template	77
Deleting a Template	78
ACH Pass-Thru	79
Tax Payment	80
Autobooks	82
Overview	82
Send an Invoice	83
Edit Invoice Draft	85
Mark Invoice as Paid	86
Copy Invoice	87
Email Invoice	89
Cancel Invoice	90
Edit Recurring Schedule	91
Pause Recurring Schedule	93
Resume Recurring Schedule	94
Cancel Recurring Schedule	95
Export Invoices	96
New Estimate	97
Edit an Estimate	99
Email an Estimate	101
Create an Invoice from an Estimate	102
Cancel an Estimate	104
Export Estimates	105
Add a Customer	106
Import Customers	107
Export Customers	108
Edit a Customer	109
Archive a Customer	111
Invoice Balance Details	113
New Product/Service	114
Edit Product/Service	115
Delete Product/Service	117
Invoice Settings	118
Edit Invoice Reminders and Fees	119
Payment Form Settings	121
Share Your Payment Form Link	122
Email Your Payment Form Link	123
Payments	124
Refund a Payment	125
Cancel a Payment	126
Settings	127
Profile	127
Company	128
Administrator Profiles	129
Business Bill Pay	130
Bill Pay Overview	130
Creating a Payee	130
Editing a Payee	132
Deleting a Payee	133
Changing “Pay From” Accounts	134
Making a Single Payment	135
Paying Multiple Bills	136
Payment Activity	137
Cancel a Pending Payment	138
Payments Overview	139
Creating a Payee Overview	140
Creating a Payee	141
Editing a Payee	143
Deactivating or Deleting a Payee	144
Scheduling a Single Payment	145
Scheduling Multiple Payments	146
Setting Up Autopay	147
Editing a Payment	148
Deleting a Payment	149
Setting Up E-Bills	150
Cancelling E-Bills	151
Setting Up Reminders	152
Editing a Reminder	153
Alerts	154
Creating a Report	155
Editing a Report	156
Deleting a Report	157
Editing a Funding Account	158
Edit Current Funding Account	158
Changing Funding Account	159
Creating a Category	160
Changing a Category Name	161
Deleting a Category	162
Business Bill Pay Admin Console	163
Administration Console	163
Changing User Permissions	164

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