AICC Boxscore 2013

Chairman’s Message continued from page 5

ful companies are smart and or- ganizationally healthy. What does “organizationally healthy” look like? Lencioni states, “The signs are: minimal politics and confu- sion; high degrees of morale and productivity; and very low turn- over of good employees.” It occurs to me that successful companies in AICC exemplify the “organiza- tionally healthy” traits described in The Advantage . The big emphasis described in The Advantage is CLEAR COM- MUNICATION. If you as a leader build a cohesive team that shares the values of your company and understands what to do, you’ll be a formidable competitor and a benefit to the whole world around you. It starts at the top with a CEO that successfully communi-

cates answers to these six questions: 1. Why do we (as a company) exist? 2. How do we behave? 3. What do we do? 4. How will we succeed? 5. What is most important right now? 6. Who must do what (tasks)? Friends in AICC, this is not rocket science. It’s a recipe for success that works. In my study of business over the years, I have concluded that nothing trumps your conscious effort to build a healthy organization through clear, credible, concise communi- cation with the key stakeholders of your business.

Dynamic leaders are great face-to- face communicators. Their energy and enthusiasm are contagious. They know that by building a cohesive, flexible, open-minded team of associates, they will be the ‘fittest survivor’ in the market- place. Always, always, these lead- ers are authentic, and their values are apparent and consistent over time. Thanks for being part of AICC. Sue and I look forward to greeting you at the spring meeting at the Hilton Bonnet Creek in Orlando, Florida April 24-26.

Chuck Fienning 2013 AICC Chairman