Reliant-NorthEast-Kit

Utility Supplier Relationship

UTILITY

SUPPLIER

• Buys and sell energy • Reads meters, dictates scheduling • Responsible for most billing func@ons • Delivers the commodity • Handles emergencies & outages • Maintains infrastructure (lines) • Handles broad customer interac@ons

• Buy and sell electricity natural gas supply • Coordinate with local u@lity which then delivers the electricity supply to the customer on our behalf • Only responsible for supply charges

NRGOverview

• Handle limited CS interac@ons

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