Murph Bank 4.2 Retail Guide

Getting Started7
New User Enrollment7
Logging Off9
Resetting A Forgotten Password10
Home Page12
Home Page Overview12
Account Summary Overview13
Account Details Overview14
Quick Transfer16
Account Grouping17
Editing a Group Name18
Deleting a Group18
Security19
Protecting Your Information19
General Guidelines19
Login ID and Password19
Fraud Prevention19
Security Preferences20
Change Password20
Change Login ID21
Challenge Code21
Secure Delivery22
Phishing Phrase23
Mobile Security Preferences24
Enabling Touch ID or Fingerprint Login24
Enabling Passcode Authentication26
Disabling Passcode Authentication, Touch ID or Fingerprint Login27
Alerts Overview28
Date Alerts29
Account Alerts30
History Alerts31
Online Transaction Alerts32
Security Alerts Overview33
Edit Delivery Preferences33
Secure Message Overview34
Sending a Secure Message35
Transaction Types36
Moving Money Overview36
Transactions38
Transfer Funds38
Account to Account Transfer40
Linking Someone’s Murph Account40
Single Transfers Between Murph Accounts41
Send Money Initial Set Up42
Send Money44
Send Money History Overview46
Repeat a Send Money Transaction47
Receiving Funds with Send Money48
Adding A Personal External Account49
Verifying A Personal External Account50
Send a Check51
Loan Payments52
Activity Center Overview54
Using Filters55
Creating or Deleting Custom Views Using Favorites55
Canceling Transactions56
Integrated Bill Pay57
Bill Pay Overview57
Managing Payees59
Creating a Payee59
Editing a Payee60
Deleting a Payee61
Making a Single Payment62
Paying Multiple Bills64
Canceling Pending Transactions65
Services66
Stop Payment Request66
Single Check66
Multiple Checks69
Check Reorder72
Reordering Checks74
E-Documents75
Statements77
Statements79
Personal Finance Manager (PFM)80
Mobile RDC Enrollment81
Mobile Deposits82
Settings83
Profile83
Account Preferences84
Updating Personal Information85
Updating Your Contact Info86
Text Enrollment87
Address Change Request89
Statement Delivery90
Themes and Languages91
Locations92
Branches and ATMs92

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