2011 Best Practices Study
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Service/Sales Support Staff
Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix
Average
Top 25% Average
Top 25%
Commercial P&C
Personal P&C
Number
24.5 42.0
9.4
High Low
30.0
2.0
1.0
Average Book Serviced (Commissions)
$345,322 $506,229
$208,727 $303,178
Average Pay ($)
$52,096
$43,996
Average Pay (% of Book Serviced)
15.1%
21.1%
L&H/Financial
Multi-Line
Number
8.8
* * * * * *
High Low
21.0
0.8
Average Book Serviced (Commissions)
$386,573 $569,668
*
Average Pay ($)
$52,147
Average Pay (% of Book Serviced)
13.5%
*Insufficient Data
Account Executives
Average
Top 25%
The Account Executive is defined as a senior level service position whose responsibility is to manage the overall service plan/activities for an existing book of business. Although the AE may have limited sales responsibilities, for the purposes of
Commercial P&C Account Executives Number
6.0
High
18.5
Low
1.8
Average Book Serviced (Commissions)
$770,559
$1,328,614
Average Pay ($)
$85,107
Average Pay (% of Book Serviced) Personal P&C Account Executives Number
11.0%
the study, they are classified as Service Staff. The position is often created to support and enable a producer to focus on new business production.
2.1 7.0 0.3
High
Low
Average Book Serviced (Commissions)
$612,976
$689,594
Average Pay ($)
$71,684
2011 Best Practices Study
Average Pay (% of Book Serviced) L&H / Financial Account Executives Number
11.7%
Agencies with Revenues Between $10,000,000 and $25,000,000
3.1
High
10.0
Low
1.0
Average Book Serviced (Commissions)
$1,102,028
$1,892,535
Average Pay ($)
$88,148
115
Average Pay (% of Book Serviced)
8.0%
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